WebFirst

WebFirst

RTI Software
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About

CourtWorks provides Judges and Court personnel with an organized, secure web-based record of an offender’s file. CourtWorks provides a secure online account for managing referred defendants/probationers. Probation Officers have a one-click view of a defendant’s status, secure and efficient communication between. CourtWorks is an online management and resource tool for all the important information that a defendant. The CourtWorks platform organizes the defendant’s file in a secure online environment that is accessible to all authorized parties. Judges, Probation Officers and the defendants themselves have any time controlled access to the information as well as upcoming events. New documents and other information regarding the defendant’s progress, which is uploaded by agencies are updated into the defendant’s file automatically and displayed in an attractive, easy to understand and intuitive dashboard.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone in need of a Court Management software

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CourtWorks
United States
www.courtworksinfo.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

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Jayhawk Court Software

Jayhawk Software
Freshstatus

Freshstatus

Freshworks

Categories

Categories

Court Management Features

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
Claim CourtWorks and update features and information
Claim CourtWorks and update features and information
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Claim WebFirst and update features and information