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CSS IMPACT
CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
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InterProse ACE
InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts.
ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities.
Developed to be flexible and configurable with no one business case in mind, our feature-rich debt collection application helps users easily manage their accounts, set up custom payment plans, process billing, issue client invoicing and reports, manage legal judgments, report/analyze their data in custom templates, automate just about any manual process and do it all in a highly efficient and cost-effective way.
Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations.
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Dash Billing
Take control of your debt collection process! Get secure, confidential payments and build better relationships with customers. Dash Billing allows you to manage overdue accounts without having to use a debt collection agency. Our system is designed to help you collect overdue payments without having to resort to using a third party, giving you more control and maximizing collection amounts. Dash Billing makes account receivables management easier than ever. Dash's streamlined system helps you manage overdue accounts without having to use a debt collection agency. Our simple and efficient system allows you to keep track of overdue payments quickly and easily while saving you time and money. You need an outreach strategy that works, but you are wasting days looking at unreliable insights. Measure collection efforts and analytics with accurate, real-time reporting.
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Gaviti
Gaviti is an invoice to cash flow automation solution that helps accounts receivable teams make better credit decisions, reduce DSO, and reconcile payments faster. With our advanced automation tools, you can say goodbye to manual, time-consuming A/R tasks.
Gaviti has earned the trust of industry leaders like EY, cPrime, PWC, and many more. Our track record speaks for itself. Our clients have achieved remarkable results, slashing their Days Sales Outstanding (DSO) by an impressive 30%-50% within just six months of adopting Gaviti.
Collections Analytics: Actionable data to optimize your strategies. Identify trends, pinpoint bottlenecks, and make data-driven decisions to boost your collections efficiency.
Effortless Cash Application: Say farewell to the headache of reconciling payments. Automate your cash application process and achieve 100% accuracy, improved cash flow and happier customers.
Strategic Credit Management: Make informed credit decisions with confidence. Powerful
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Polonious
Polonious is an ISO27001 certified secure, extremely flexible and highly configurable investigation workflow solution.
The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress.
With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Act!
Act! Premium is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Act! also offers customizations to fit your specific business or industry processes or your preferences for deployment and access, the possibilities with Act! Premium are limitless.
Act! Premium includes powerful CRM and Marketing Automation tools in one platform, making it easy for you to up your sales and marketing game – and ultimately create customers for life.
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PayProp
PayProp is an automated transactional platform for real estate agents that is both easier to use and more powerful than existing solutions offered by banks and traditional software vendors. We hit upon the idea of PayProp in 2004 when confronted with the complexity, fragmentation and lack of trust surrounding payments in the residential rental market. Building on GivenGain’s processing platform, we delivered a solution that automatically and securely collects payments from tenants and seamlessly pays all property owners, third parties and agents’ commissions – directly into their bank accounts. PayProp eliminates inefficiencies in back-office operations, lowers administrative costs per transaction and applies leading technologies to automate entire process cycles. PayProp’s advanced technology enables property managers to collect and make fully reconciled payments.
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Thinfinity Workspace
Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice.
With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business.
The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.
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ManageEngine EventLog Analyzer
ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options.
With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports.
EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats.
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