Infosys CortexInfosys
|
||||||
About
Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.
Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.
• Within minutes, determine who owns each service with Cortex’s AI service ownership model across thousands of repositories.
• Standardize golden paths using Workflows, enabling teams to scaffold new services & provision infrastructure in minutes.
• Consistently uphold best practices and standards across your organization with automated Scorecards and targeted Initiatives.
• Make informed, impactful actions based on real-time insights.
|
About
Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Engineering leaders, SREs, platform engineers, and teams looking for an EngOps Platform built to drive engineering excellence.
|
Audience
Businesses searching for an AI-driven customer engagement platform
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCortex
Founded: 2019
United States
www.cortex.io
|
Company InformationInfosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Application Development Features
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
|
||||||
Integrations
XTEL AI
7AI
Argo CD
BambooHR
Bitbucket
CardinalOps
Checkmarx
ClickUp
Dynatrace
GitHub
|
Integrations
XTEL AI
7AI
Argo CD
BambooHR
Bitbucket
CardinalOps
Checkmarx
ClickUp
Dynatrace
GitHub
|
|||||
|
|
