Cortex

Cortex

The Cortex Authors
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About

Cortex is an open source project that adds horizontal scalability. While Prometheus can scale up to 1 million samples/sec on a single machine, with Cortex horizontal scalability is practically limitless. In a constantly changing environment, you need alternative approaches to monitoring individual VMs or servers. Prometheus' service-discovery driven pull-based metrics system was designed for the dynamic nature of microservices. It lets you easily monitor your whole environment no matter how many moving parts. Instrument your application to create custom metrics using standard Prometheus client libraries, or take advantage of the extensive collection of Prometheus Exporters that collect data from existing applications like MySQL, Redis, Java, ElasticSearch and many more.

About

Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DevOps teams looking for an an open source time series database and monitoring system

Audience

Businesses searching for an AI-driven customer engagement platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

The Cortex Authors
Founded: 2014
United Kingdom
cortexmetrics.io

Company Information

Infosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html

Alternatives

Alternatives

Cortex AgentiX

Cortex AgentiX

Palo Alto Networks
VictoriaMetrics Cloud

VictoriaMetrics Cloud

VictoriaMetrics
Vesper Marine Cortex

Vesper Marine Cortex

Vesper Marine
Cortex XSIAM

Cortex XSIAM

Palo Alto Networks

Categories

Categories

AI Call Center Supported
Call Center Supported

Integrations

XTEL AI Not Supported
Amazon DynamoDB Supported
Amazon S3 Supported
Cydarm Supported
Elasticsearch Supported
MySQL Supported
Prometheus Supported
Redis Supported
Triple Point S&OP Not Supported

Integrations

XTEL AI Supported
Amazon DynamoDB Not Supported
Amazon S3 Not Supported
Cydarm Not Supported
Elasticsearch Not Supported
MySQL Not Supported
Prometheus Not Supported
Redis Not Supported
Triple Point S&OP Supported
Claim Cortex and update features and information
Claim Cortex and update features and information
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