CortexThe Cortex Authors
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Infosys CortexInfosys
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Related Products
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About
Cortex is an open source project that adds horizontal scalability. While Prometheus can scale up to 1 million samples/sec on a single machine, with Cortex horizontal scalability is practically limitless. In a constantly changing environment, you need alternative approaches to monitoring individual VMs or servers. Prometheus' service-discovery driven pull-based metrics system was designed for the dynamic nature of microservices. It lets you easily monitor your whole environment no matter how many moving parts. Instrument your application to create custom metrics using standard Prometheus client libraries, or take advantage of the extensive collection of Prometheus Exporters that collect data from existing applications like MySQL, Redis, Java, ElasticSearch and many more.
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About
Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
DevOps teams looking for an an open source time series database and monitoring system
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Audience
Businesses searching for an AI-driven customer engagement platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationThe Cortex Authors
Founded: 2014
United Kingdom
cortexmetrics.io
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Company InformationInfosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html
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Categories |
Categories |
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Integrations
XTEL AI
Not Supported
Amazon DynamoDB
Supported
Amazon S3
Supported
Cydarm
Supported
Elasticsearch
Supported
MySQL
Supported
Prometheus
Supported
Redis
Supported
Triple Point S&OP
Not Supported
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Integrations
XTEL AI
Supported
Amazon DynamoDB
Not Supported
Amazon S3
Not Supported
Cydarm
Not Supported
Elasticsearch
Not Supported
MySQL
Not Supported
Prometheus
Not Supported
Redis
Not Supported
Triple Point S&OP
Supported
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