Cortex Cloud

Cortex Cloud

Palo Alto Networks
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About

Cortex Cloud from Palo Alto Networks is a cutting-edge platform designed to provide real-time cloud security across the entire software delivery lifecycle. By combining Cloud Detection and Response (CDR) with advanced Cloud Native Application Protection Platform (CNAPP), Cortex Cloud offers unified visibility and proactive security for code, cloud, and SOC environments. It enables teams to prevent and respond to threats quickly with AI-driven risk prioritization, runtime protection, and automated remediation. With seamless integration across multicloud environments, Cortex Cloud ensures scalable and efficient protection for modern cloud-native applications.

About

Infosys Cortex, an Artificial Intelligence (AI)-driven customer engagement platform, transforms contact center operations through purposeful communication and smart decision-making capabilities. It extracts and converts microdata from customer interactions into insights for real-time action. The extra brain power and continuous coaching provided by Cortex helps agents make better, faster decisions on their journey from new hire to experienced agent. Cortex equips agents with the knowledge, insights and support they need to learn, grow and become better brand ambassadors. The Infosys Cortex platform helps enterprises deliver superior experiences to both customers as well as employees. In addition, it reimagines contact center operations for a smooth customer journey. Infosys Cortex is an AI solution designed to extract, understand and provide insights and recommendations on the mountains of data collected by customer care centers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cloud security teams, CIOs, and IT professionals seeking a unified, AI-powered solution for real-time cloud security, risk management, and automated threat response across cloud-native environments

Audience

Businesses searching for an AI-driven customer engagement platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Palo Alto Networks
Founded: 2005
United States
www.paloaltonetworks.com/cortex/cloud

Company Information

Infosys
Founded: 1981
India
www.infosys.com/products-and-platforms/cortex.html

Alternatives

Alternatives

Cortex AgentiX

Cortex AgentiX

Palo Alto Networks
Vesper Marine Cortex

Vesper Marine Cortex

Vesper Marine
Aqua

Aqua

Aqua Security
Cortex XSIAM

Cortex XSIAM

Palo Alto Networks

Categories

Categories

AI Call Center Supported
Call Center Supported

Integrations

XTEL AI Not Supported
Amazon Web Services (AWS) Supported
Azure Pipelines Supported
Azure Resource Manager Supported
Bitbucket Supported
CircleCI Supported
Cortex AgentiX Supported
GitHub Supported
GitLab Supported
Google Cloud Platform Supported
Jenkins Supported
Kubernetes Supported
Longbow Supported
Microsoft Azure Supported
Seemplicity Supported
Slack Supported
Splunk Cloud Platform Supported
Terraform Supported
Triple Point S&OP Not Supported

Integrations

XTEL AI Supported
Amazon Web Services (AWS) Not Supported
Azure Pipelines Not Supported
Azure Resource Manager Not Supported
Bitbucket Not Supported
CircleCI Not Supported
Cortex AgentiX Not Supported
GitHub Not Supported
GitLab Not Supported
Google Cloud Platform Not Supported
Jenkins Not Supported
Kubernetes Not Supported
Longbow Not Supported
Microsoft Azure Not Supported
Seemplicity Not Supported
Slack Not Supported
Splunk Cloud Platform Not Supported
Terraform Not Supported
Triple Point S&OP Supported
Claim Cortex Cloud and update features and information
Claim Cortex Cloud and update features and information
Claim Infosys Cortex and update features and information
Claim Infosys Cortex and update features and information