Coosto vs. Reputation.com Comparison


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Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 62 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. 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About Get more results from social media. Publish, reply and analyze with ease. Schedule, publish and optimize your social media content more efficiently. Preview what your post will look like on desktop and mobile, so you can correct any errors right away. Use Post Approval and allow your colleagues to review a post to feel even more confident. Do you want to take it to the next level and improve your results? See which content contributes to your goals the most, using our 9 insightful metrics. Rescheduling the best performing posts is always just a mouse click away. Now that is what we call efficiency.	About Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations worldwide that need a social media management solution	Audience Companies that need a powerful online reputation management platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $26 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Coosto Founded: 2010 Netherlands www.coosto.com	Company Information Reputation.com Founded: 2006 United States reputation.com
Alternatives Rannkly	Alternatives Birdeye
Hootsuite	Podium
Vista Social	PatientTrak
Eclincher	Social Places
Rankur View All	Pluspoint View All
Categories Artificial Intelligence Conversational AI Customer Service Reputation Management Social Media Management Social Media Monitoring Social Media Schedulers	Categories Customer Communications Management Experience Management Local Listing Management Local Marketing Local SEO Reputation Management Review Management Social Listening Social Media Analytics Tools Social Media Management Social Media Monitoring
Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management	Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Show More Features Local Marketing Features Advertising Management CRM Email Marketing Feedback Management Live Chat NAP Management (Name/Address/Phone) Online Listings Management PR Management Reporting / Analytics Review Management SEO Management Social Media Management Store Locator Website Management Review Management Features Campaign Management Dashboard Negative Feedback Management Response Management Review Monitoring Review Notification Review Request Sentiment Analysis Social Sharing White Label
Integrations Facebook Apple Maps Bing Places CDK Global DrChrono Entrata Flow.ai Glassdoor Google Business Profile Insocial Instagram LinkedIn Meltano Microsoft 365 Mosaic by MethodWorx Salesforce X (Twitter) Yardi Investment Suite athenaCommunicator Show More Integrations View All 10 Integrations	Integrations Facebook Apple Maps Bing Places CDK Global DrChrono Entrata Flow.ai Glassdoor Google Business Profile Insocial Instagram LinkedIn Meltano Microsoft 365 Mosaic by MethodWorx Salesforce X (Twitter) Yardi Investment Suite athenaCommunicator Show More Integrations View All 15 Integrations
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