ServEngage

ServEngage

Servion Global Solutions
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About

Coolix is the best interactive video platform for native, advertising and live video content. We change the way millions of video users engage with the content driving more value from existing videos. Playables drive greater performance due to providing a testing function of the game or app. By creating a version in the ad that is close to the actual app or game, advertisers are able to offer a more tangible experience to users rather than them having to guess about the app’s usability – this helps to increase the likelihood of them downloading the app. Better conversion rate. Higher engagement rate. Increased retention and TLV. Does your video show a product you want to sell? why won’t you add a CTA (Call to Action) on top of the video linking to the product itself? synchronize those items with a video timeline and make it look like your own. Make your video Shoppable! Using a customizable “call to actions” on your video will make your videos conversion X5 times better.

About

ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a powerful interactive video platform

Audience

Video engagement solution for organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$120.00/year
Annually paid
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Coolix
Founded: 2016
Israel
coolix.io

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/

Alternatives

Alternatives

Sezion

Sezion

SEZION DIGITAL

Categories

Categories

Video Marketing Features

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Video Features

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Integrations

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center

Integrations

Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
Claim Coolix and update features and information
Claim Coolix and update features and information
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Claim ServEngage and update features and information