ConvertIQ

ConvertIQ

301io
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
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About

ConvertIQ is a powerful AI-driven platform designed to automate the entire lead generation and nurturing lifecycle, helping businesses boost conversion rates and maximize customer lifetime value. With features such as AI-generated content creation for emails, social media, and digital channels, ConvertIQ ensures personalized, high-converting communication tailored to customer behavior. The platform also includes advanced identity resolution, data enrichment, and segmentation tools, enabling businesses to gain comprehensive insights into customer profiles. By integrating seamlessly with CRM and ERP systems, ConvertIQ streamlines marketing efforts, tracks campaign performance, and offers predictive ROI analysis, making it an essential tool for enhancing marketing efficiency and effectiveness.

About

Lime Connect is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

ConvertIQ is ideal for businesses looking to streamline their lead generation, marketing automation, and customer insights processes, using AI-driven features to increase conversion rates, enhance personalization, and optimize marketing efforts across multiple channels

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$87.00 per month
Pro: $87.00 per month
Flex: on request
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • - customer support - simple and smart - it does what it should - Very reliable to use - good customisation options for the interface
  • Seamless web site integration, ease of use. Nice front end. Dashboard has a good design. Good admin features.
  • Easy! Still in development and added the code to 2 of my pages. Icon is always there and very easy to customize look and feel.
  • Easy to implement, easy to set up, a lot of customizing functions, good usability on the products website.
  • Easy to handle. Tasks can be deligated to the right person. Tutorials are easy to understand and implement.

Cons

  • - so far everything works as it should and i can't name any negative points
  • I cannot think of anything negative, really. The first product we use of that kind.
  • Requires fast Internet, but that should be expected.
  • Nothing really, at the beginning it might take some minutes to understand the setup but thats normal I guess.
  • Pop up chat does not show up always. Logs out to often automatically.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

301io
www.301io.com

Company Information

Lime Connect (formerly Userlike)
Founded: 2011
Germany
connect.lime-technologies.com/en/

Alternatives

Alternatives

Drift

Drift

Salesloft
FreeChat

FreeChat

Popupsmart
Heyday AI

Heyday AI

Hootsuite

Categories

Lead Generation Supported
Lead Nurturing Supported

Categories

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Not Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Not Supported
Lead Nurturing Supported
Lead Qualification Not Supported
Lead Scoring Not Supported
Online Forms Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

BigCommerce Not Supported
Borlabs Cookie Not Supported
Campaign Monitor Not Supported
Cloudflare Not Supported
Dropbox Not Supported
Freshdesk Not Supported
GitHub Not Supported
Help Scout Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Jira Not Supported
Mailchimp Not Supported
OMQ Chatbot Not Supported
Pipedrive Not Supported
Qualimero Not Supported
Slack Not Supported
Telegram Not Supported
Threema Work Not Supported
Zendesk Sell Not Supported

Integrations

BigCommerce Supported
Borlabs Cookie Supported
Campaign Monitor Supported
Cloudflare Supported
Dropbox Supported
Freshdesk Supported
GitHub Supported
Help Scout Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Instagram Supported
Jira Supported
Mailchimp Supported
OMQ Chatbot Supported
Pipedrive Supported
Qualimero Supported
Slack Supported
Telegram Supported
Threema Work Supported
Zendesk Sell Supported
Claim ConvertIQ and update features and information
Claim ConvertIQ and update features and information
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Claim Lime Connect and update features and information