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About
Alerts from public and private alerting authorities along with breaking news are monitored around the clock by our cloud-based systems and staff of analysts. ContactRelief's Disaster Decision Engine discovers what's affecting your customers, whether it's natural or man-made giving you real-time customer intelligence to help reduce your risk and optimize your operations during times of crisis. Our cloud-based systems have direct connections to multiple public and private alerting authorities. With 5-minute resolution and timely notification of disaster alerts, you'll know what your customers are experiencing and where and when to respond. Disaster alerts are mapped so you can easily see the disaster zone. Layers are colored coded for easy identification. Turn layers on and off to focus on a specific type of event. Get notified quickly on your mobile device via the ContactRelief iOS and Android mobile app.
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About
Mercana is an AI-powered customer intelligence platform designed for direct-to-consumer e-commerce brands to understand, enrich, and activate their existing customer data in order to drive growth. It connects directly to a company’s customer base and enriches each profile with over 100 data points, including social media presence, professional background, demographics, interests, and behavioral signals, creating a detailed and actionable view of each customer. It identifies high-value individuals such as influencers, executives, athletes, and corporate buyers across more than 15 predefined categories, using AI to detect patterns and surface VIP customers that would otherwise remain hidden. Once identified, Mercana enables businesses to act on this intelligence through built-in tools such as automated outreach via email, Instagram, and LinkedIn, pipeline management for tracking relationships, and AI-powered search that allows teams to query their customer base.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations requiring an application to get alerts from public and private alerting authorities
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Audience
Ecommerce brands and marketing teams that want to identify high-value customers and turn enriched customer data into targeted outreach and revenue growth
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$79 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationContactRelief
Founded: 2017
United States
www.contactrelief.com/Product/Discover
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Company InformationMercana
United States
www.mercana.so/
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Integrations
HubSpot CRM
Instagram
Klaviyo
LinkedIn
Shopify
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