ProHance

ProHance

ProHance India Private Limited
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About

Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.

About

ProHance is a cutting-edge, global operations management platform. Top Fortune companies are using ProHance in their global centers to unlock the true value of their human capital. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team performance. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over 100 + customizable reports. Our clients trust ProHance and have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 370,000+ users across 25 countries. ProHance is fast being accepted as a critical enabler for organizations to build a workforce that is connected, visible, engaged & optimized.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses of all sizes with deskless teams, no matter where they are.

Audience

IT, ITES (BPO/KPO), Shared Services, Global Innovation Centers, etc.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 for up to 30 users
We keep it simple and affordable:
Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations.
Small Business plan is free for up to 10 users.
Premium plans start at $29/month, fixed price for the first 30 users.
Free Version Supported
Free Trial Supported

Pricing

Module-Based Pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • This has been fantastic! Not only does it keep everyone's hours organized, but it also gives us real-time insights into staffing and project timelines. This information is invaluable for accurate bidding on future jobs.
  • This solution is great! It's easy to use, looks good, and offers fantastic value. Plus, the developers keep adding new features and updates, which is awesome. I highly recommend it!
  • Easy to use mobile app for organization wide communication. It also provides a variety of communication channels like chat, email, surveys & alerts.
  • What I appreciate most about Connecteam is its ability to serve as a comprehensive platform for employee contentment. From user-friendly surveys to effective communication tools, Connecteam streamlines the process of understanding and addressing employee needs, creating a bridge to a more satisfied and engaged workforce.
  • Connecteam offers several advantages including its comprehensive suite of features for scheduling, communication, and task management. Its user-friendly interface and mobile accessibility make it an efficient and accessible choice for businesses seeking to optimize workforce management.
  • This app excels with user-friendly tools, enhancing seamless communication & collaboration effortlessly.
  • Finally an app with all the tools we were looking for! Up until now needed to pay for 4 different apps, and to ask our employees to download them.
  • More effective management and monitoring of employees along with their progress in their tasks & projects.
  • I rely on this software to effectively manage my small remote team, providing essential tools for management, communication, monitoring, and collaboration. Its user-friendly interface complements the extensive range of features, making it a cost-effective investment for our organization. This software significantly enhances our daily operations, ensuring that our team's needs are met efficiently and effectively.
  • One advantage of using this software is the effectiveness of the management and communication of this software.

Pros & Cons from Real Users

Pros

  • - It provides detailed insights and run smooth in every scenario. - It is quite transparent, and it has been a major contributor of the productivity increment in our team. - The support team is responsive and quick in solving problems.
  • The detailing of the data is brilliant. Excellent after-sales support. Friendly and Quite Simple User Interface Helps both In-office and WFH scenarios.
  • - Time tracking tool is quite great, it provides with the best solutions. - The tool enables tracking the time spent by employees productively with the help of various features. - With the help of productivity tools like workload analysis, we can easily check and improve our work load. - It enables transparency to drive efficiencies and productivity within the teams especially during WFH scenarios.
  • I really like the variety of reports that ProHance provides. This really helps in deep diving into the entire work shift of the users and makes it easy for the manager to monitor and distribute the work to the user. Also, It triggered comprehensive reports, a Real-time dashboard, and a Customer support team.
  • I love this tool - it is great for my team and we love using it every day of work. It has increased our business productivity!

Cons

  • - The tool works efficiently and improves productivity. There has not been any con faced by me or any of my team members while using ProHance.
  • Can be perceived as a tool that might give some organization's a perception of closely monitoring their employees or tracking their activity and doubting their work ethics at times. (Which is not the scenario since the tool offers a lot more).
  • - User interface needs constant training to function smoothly.
  • The user interface could be improved. Rest I believe everything works well for us.
  • Never had any issues with this tool - when we do experience any bugs they are quickly fixed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Connecteam
Founded: 2015
United States
connecteam.com

Company Information

ProHance India Private Limited
Founded: 2009
India
www.prohance.net

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Categories

Categories

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Absence Management Features

Analytics/Reporting Supported
Approval Process Control Supported
Attendance Tracking Supported
Calendar Management Supported
Compliance Management Supported
Employee Database Supported
Employee Scheduling Supported
Leave Policy Management Supported
Notifications/Alerts Supported
Overtime Management Supported
Role-Based Permissions Supported
Time Off Management Supported
Timesheet Management Supported

Cleaning Services Features

Billing & Invoicing Not Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Not Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Supported
Full Text Search Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Supported
Version Control Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Employee Recognition Features

eCards Supported
Goals Not Supported
Leaderboards / Activity Tracking Supported
Manager-to-Peer Recognition Supported
Mention Management Supported
Nominations Not Supported
Peer-to-Peer Recognition Supported
Performance Management Not Supported
Rewards Catalog Supported
Rewards Points Supported
Social Recognition Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Not Supported
Version Control Not Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Supported

Leave Management Features

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Supported
FMLA Tracking Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Not Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Not Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Plumbing Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Not Supported

Team Management Features

Assignment Management Supported
Commenting / Notes Supported
Goal Setting / Tracking Supported
Messaging Supported
Productivity Analysis Supported
Progress Tracking Supported
Project Planning Not Supported
Resource Management Supported
Task Management Supported
Third Party Integration Supported
Time Tracking Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Not Supported
Job Tracking Supported
Payments Not Supported
Quoting Not Supported
Reporting Not Supported
Scheduling Supported
Time Tracking Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Not Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Not Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Not Supported
Mobile Access Not Supported
Online Punch Card Not Supported
Payroll Management Not Supported
Punch card Not Supported
Reporting/Analytics Supported
Salaried Employee Tracking Not Supported
Sick Leave Tracking Not Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Business Performance Management Features

Ad hoc Analysis Supported
Ad Hoc Reports Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Supported
Scorecarding Supported
Strategic Planning Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Not Supported
Visual Workflow Management Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Not Supported
Notes Management Not Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Not Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

Integrations

Dropbox Supported
Google Calendar Supported
Google Drive Supported
Gusto Supported
Jira Service Management Not Supported
NextBee Supported
Oracle APEX Not Supported
PayCheck Supported
Paychex Flex Supported
QuickBooks Online Advanced Supported
QuickBooks Payroll Supported
SAP Access Control Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Tableau Not Supported
Xero Supported
YouTube Supported
Zapier Supported

Integrations

Dropbox Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Gusto Not Supported
Jira Service Management Supported
NextBee Not Supported
Oracle APEX Supported
PayCheck Not Supported
Paychex Flex Not Supported
QuickBooks Online Advanced Not Supported
QuickBooks Payroll Not Supported
SAP Access Control Supported
Salesforce Supported
ServiceNow Supported
Tableau Supported
Xero Not Supported
YouTube Not Supported
Zapier Not Supported
Claim ProHance and update features and information
Claim ProHance and update features and information