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About

ConnectBooks is an innovative accounting solution tailored specifically for eCommerce sellers. By seamlessly integrating with popular marketplaces such as Amazon, eBay, Walmart, TikTok and Shopify, ConnectBooks automates the synchronization of transaction data into leading accounting platforms like QuickBooks Desktop, QuickBooks Online, and Xero. This automation streamlines bookkeeping processes, enables real-time inventory tracking, and creates comprehensive sales and profitability reports. Ultimately, ConnectBooks empowers eCommerce entrepreneurs and bookkeepers by saving valuable time on accounting duties while providing vital financial insights to make informed business decisions.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Amazon sellers and bookkeepers that need powerful ecommerce accounting software.

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24/month
Pricing plans start at $24/month and are based on number of marketplaces and order volume.
Free Version Not Supported
Free Trial Supported

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ConnectBooks
Founded: 2019
United States
www.connectbooks.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

MyWorks Sync

MyWorks Sync

MyWorks Software

Alternatives

PayTraQer

PayTraQer

SaasAnt Inc
PayTraQer

PayTraQer

SaasAnt Inc

Categories

Accounting Supported

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Amazon Supported
Shopify Supported
eBay Supported
BigCommerce Not Supported
Cdiscount Not Supported
Gmail Not Supported
Linnworks Not Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
QuickBooks Online Supported
TikTok Shop Supported
Walmart Supported
WooCommerce Not Supported
Xero Supported

Integrations

Amazon Supported
Shopify Supported
eBay Supported
BigCommerce Supported
Cdiscount Supported
Gmail Supported
Linnworks Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Not Supported
TikTok Shop Not Supported
Walmart Not Supported
WooCommerce Supported
Xero Not Supported
Claim ConnectBooks and update features and information
Claim ConnectBooks and update features and information
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Claim Replyco and update features and information