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About

TeleSource, its professionals and its Connect software is a complete and comprehensive Asset Management & Reporting Platform for Cloud Voice, VoIP, IoT, SDWAN, Wireline, Wireless, Mobility and Inventory Logistics. We deliver Asset Management for your organization by utilizing TeleSource Connect and an experienced Industry Team. We solve for bandwidth discovery, technology deployment, project management, single database asset capture through Connect, auditing, expense and billing management, as well as purchasing and consolidated billing; all supported by our 24 x 7 Technical Assistance Centers for mobility, wireline, 5G and IoT.

About

At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a telecom expense management solution

Audience

Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

TeleSource
Founded: 1996
United States
www.telesourceinc.net

Company Information

Soft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution

Alternatives

Alternatives

Calvi Professional

Calvi Professional

Calvi Business Software
WinBill

WinBill

TeleManagement Technologies
WidePoint

WidePoint

WidePoint Solutions
CSG Singleview

CSG Singleview

CSG International
Smart Invoice Pro

Smart Invoice Pro

Diksha Technologies
ENTERPRISE-View

ENTERPRISE-View

Wholesale Carrier Services

Categories

Categories

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Integrations

Amdocs Customer Experience Suite Not Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
MiCloud Connect Not Supported
Microsoft Teams Not Supported
Netcracker Not Supported
Zoom Not Supported

Integrations

Amdocs Customer Experience Suite Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
MiCloud Connect Supported
Microsoft Teams Supported
Netcracker Supported
Zoom Supported
Claim TeleSource Connect and update features and information
Claim TeleSource Connect and update features and information
Claim Soft-ex and update features and information
Claim Soft-ex and update features and information