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About

Coniq’s digital platform enables your entire organization to connect with and engage customers in-store and online, across multiple touchpoints. Transform your business quickly and cost effectively by embracing a digital platform that empowers your entire organization to understand, anticipate and engage with your customers. Build a clear view of your customers, brands and marketing activities. Experience the new and exciting customer loyalty solution that identifies, engages and rewards shoppers before, during and after their visit. Where physical and digital retail merge into one, the Coniq platform sits at the heart of your digital transformation so you know exactly who your shoppers are, online and offline, to build valuable, personalized relationships with them. Understand your customers and drive sales uplift at your retail destination. Build a database of ready-to-buy shoppers, identify and incentivize shoppers to visit.

About

Simplify customer interactions with automated personalized dialogues. Grow CLV by communicating at key moments in your customers’ journey. Inspire action from your customers with 4 times higher conversion rates. You’ve invested millions to attract your customers. Now comes the hardest part. To get them engaged and act on your communication throughout the customer lifecycle. Every time a communication misfires and somebody doesn’t activate their service, upgrade or renew – all of that is money lost. Inspire action from your customers in their most trusted channel, the mobile. Wiraya knows exactly what to say, when and how to communicate to each individual, and blends voice, text and mobile messaging. Wiraya helps companies activate and engage their customers at critical moments of the customer lifecycle. The only scalable, non-intrusive way to get through to your customers while maintaining a human touch.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail brands and businesses looking for a customer engagement solution to improve their services and optimize customer experience

Audience

Companies searching for a solution to drive growth through their customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Coniq
United Kingdom
coniq.com

Company Information

Wiraya
United Kingdom
wiraya.com

Alternatives

Alternatives

PrecisePrice

PrecisePrice

DealerSocket
ShopperMX

ShopperMX

InContext Solutions
Insightrix Communities

Insightrix Communities

Insightrix Research

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Pareteum Experience Cloud

Integrations

Pareteum Experience Cloud
Claim Coniq and update features and information
Claim Coniq and update features and information
Claim Wiraya and update features and information
Claim Wiraya and update features and information