Confirmit vs. MultiRater Surveys Comparison


Confirmit	MultiRater Surveys Peoplogica	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website SurveyJS SurveyJS is an embeddable, self-hosted, white-label form builder for teams building custom forms, surveys, questionnaires, and other data collection tools inside web applications. It runs entirely on the client and is fully compatible with all modern JavaScript frameworks, including React, Angular, and Vue. SurveyJS integrates with any backend, giving you full control over data, security, user access, deployment, and business logic. Instead of hardcoding forms, you can empower non-technical users to generate and edit JSON schema-based form configurations through a drag-and-drop form builder. Create dynamic forms with custom conditional logic, validation, multilingual support, PDF export, and analytics. Ideal for SaaS, enterprise software, HR, healthcare, fintech, and other regulated industries, SurveyJS helps teams reduce engineering effort, standardize data collection, maintain full control over data, and deliver unlimited forms that match their brand and feel native to users. 64 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website GWI Every year, we survey over a million people around the world so businesses can understand changing consumer behavior in seconds. Designed for busy teams, our platform makes it easy to get what you need, analyze it how you want, and share it with your teams. Pinpoint your perfect customer from over 250K+ profiling points. Apply question charts to unlock insights into what your audience thinks, feels, and does. Collate data and charts to build your story and share it with your team. Overlay multiple data points for in-depth data analysis. Gain unparalleled insight into consumers with survey data that reflects the views, interests, and behaviors of billions of real people across the globe. We ask consistent survey questions in every region. Zero in for granular insights on local markets or zoom out for a global view. Understand what consumers really think about you and your competitors with insights on all the big names. 201 Ratings Visit Website Harmoni A powerful data analysis and visualization platform purpose-built for market research data. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts, Harmoni is for you. Spend less time processing data, and more time analyzing it. Harmoni uses automation to make your job easier. With Harmoni, it's easy to provide valuable, actionable insights to stakeholders. Market research budgets are shrinking, but expectations are ramping up. With Harmoni, you can slice and dice your data as the questions are asked, on the go. Bring your data sources together with Harmoni to form one usable set. Harmoni supports a wide range of data sources, including IBM SPSS®, SQL, Microsoft Excel, CSV, tab-delimited files, Dimensions, and more. Integrated with popular market research platforms, Harmoni supports data collection leaders such as Voxco, FocusVision Decipher, and Qualtrics. Looking for AI functionality? Harmoni can be used with or without AI. 16 Ratings Shoplogix Smart Factory Platform Shoplogix is a smart, scalable platform trusted by manufacturers worldwide for over 20 years. It transforms real-time machine and production data into actionable insights, helping teams uncover hidden losses and drive rapid ROI. Features include intuitive visual dashboards, integrated analytics, and real-time alerts for fast, informed decisions. Shoplogix connects to any machine type, tracking downtime, scrap, throughput, and setup stages. Operators and managers can quickly spot issues, launch action plans, and improve efficiency on the fly. With built-in continuous improvement tools and seamless scaling from one line to multi-plant operations, Shoplogix empowers your team to eliminate bottlenecks, boost OEE, and achieve lasting operational excellence. 19 Ratings Visit Website WorkTango WorkTango is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. 1,554 Ratings Visit Website
About We're the world's most powerful visual insights engine, helping you transform data into insights and insights into stories that fuel action. Confirmit was built by insight pros in Voice of the Customer, Market Research, and Voice of the Employee and provides a self-service technology that lets you unlock powerful insights and tell captivating stories to fuel action. Our always-on visual insights engine is designed to support savvy insight pros. Rapidly uncover the bigger, deeper insights, inspire action, and dominate your market. Streamline your CX program with our end-to-end solution that centralizes data while uncovering & transforming insights into visualized stories that drive action! Just like our technology, our services are as flexible as they are comprehensive. Break down barriers, deliver mind-blowing insights, and drive action that turbocharges your business! We're your partner, an extension of your team who will help you use our solutions to do so.	About MultiRater Surveys delivers MyMentor Insights, a structured leadership feedback and development program designed for consultants, executive coaches, and HR teams who want feedback to drive real change. MyMentor Insights combines multi-source feedback, interactive online debriefs, personalised development planning, and ongoing progress tracking in one integrated platform. Users can launch 180° reviews, 360° leadership surveys, employee engagement, wellbeing, and customer pulse surveys — all configurable to align with your leadership framework or organisational language. Once surveys close, results are presented through interactive debriefs that allow leaders and coaches to explore competency insights and question-level data with clarity. Insights flow directly into tailored development plans, supported by progress surveys and AI coaching to reinforce sustained behaviour change. Start your 14-day free trial, no payment details required.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Customer experience platform for companies	Audience HR professionals, business owners, executive managers, consultants or advisors
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing 14 Day Free Trial Available Unlimited Subscription Options (from $85/month): - BASIC - PROFESSIONAL PLUS Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.4 / 5 features 4.3 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Once you are familiar with how to do the setup etc, it is relatively easy to design and launch a fully customized survey. I really like the customisation options for the assessments, the scalability and the capability. The support has also been fantastic. Very intuitive. Easy to use. Reports are great. Ability to manage the process is great. The ability to use either templates or customise surveys makes the program and process great. The support from the tech and service staff is quick and terrific. - The support team is phenomenal! Whatever time you need them, they were highly responsive and gave us tremendous support. - The tool is easy to use and gave us insights into the participants in our learning intervention The surveys have provided much needed guidance during our employment process for new staff. It has also pioneered greater understanding within our teams getting to know how people work and communicate in a more effective and efficient way. It has been an invaluable tool for our business. Cons There are parts of the setup which aren't intuitive and are a challenge to navigate and you've got to learn by trial and error. (Fortunately, the support lead who helped me - Yu Hang - was superb and I managed to get the outcome we needed for the client). The end look and feel (from a design perspective) also can perhaps be improved. For example, having the option to choose from a selection of backgrounds, would be great. At the core tho - an easier way to select and amend options (such as welcome texts etc) should be considered to make MRS an even more compelling option for those who need to design and implement such surveys. The UI for the backend, even after the update, is not intuitive to use and has inconsistent design and naming elements. It has also been buggy as well. It took a while to work out how the system worked but I do have the hang of it now. This does not extend to when the survey itself is taken, that side is quite good. Only negative (which is small) is that the eNPS response can't be configured to the top position in an engagement survey. Other then this small detail, I am a big fan of MultiRater. - There is some manual work involved. The team is working towards automating them and I am sure the next versions will be even better. I don't have any cons, the process is so simple and the staff are really diligent.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Confirmit Founded: 1996 Norway www.confirmit.com	Company Information Peoplogica Founded: 2005 Australia www.multiratersurveys.com/360-degree-feedback/
Alternatives Semeon Analytics	Alternatives Launch 360
Checker Software Checker Software Systems	HR-Survey
Alida	Cloverleaf
CheckMarket	Spidergap
SurveySparrow View All	Qualintra View All
Categories Customer Experience Supported Customer Satisfaction Supported Employee Survey Supported Market Research Supported Survey Supported	Categories 360 Degree Feedback Supported Employee Engagement Supported Employee Feedback Supported Employee Survey Supported HR Analytics Supported Leadership Development Supported Performance Management Supported Survey Supported Talent Management Supported Workforce Management Supported
Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Not Supported Survey Management Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Not Supported Email / Online Not Supported Face-to-Face Not Supported Panel Management Supported Paper-Based Supported Phone-Based Supported Sample Management Not Supported Statistical Analysis Not Supported Survey Management Supported	Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Supported Progress Tracking Supported Question Library Supported Rater Selection Supported Self Service Portal Supported Supports External Reviewers Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Supported Performance Management Supported Pulse Surveys Supported HR Analytics Features Compensation Plan Modeling Not Supported Dashboard Supported HR Metrics Library Not Supported Leave & Absence Reporting Not Supported Predictive Modeling Not Supported Recruiting Management Not Supported Succession Planning Supported Talent Management Supported Trend Analysis Not Supported Turnover Tracking Not Supported Performance Management Features 360 Degree Feedback Supported Compensation Management Not Supported Custom Rating Scales Supported Customizable Templates Supported Individual Development Plans Supported On-going Performance Tracking Supported Peer Appraisals Supported Review Cycle Tracking Not Supported Self Service Portal Supported Self-Appraisals Supported Skills Assessments Supported Weighted Performance Measures Not Supported Talent Management Features Career Development Planning Supported Compensation Management Not Supported Competency Management Supported Employee Lifecycle Management Not Supported Goal Setting / Tracking Not Supported Job Description Management Not Supported Onboarding Not Supported Performance Appraisal Supported Recruiting Management Supported Succession Planning Supported Training Management Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Supported Labor Projection Not Supported Performance Appraisal Supported Recruiting Management Not Supported Scheduling Not Supported Skills Tracking Not Supported Time & Attendance Not Supported Variable Workforce Not Supported
Integrations BlueVenn Supported Contentsquare Supported Desktop.com Supported Echoes Supported One Model Supported View All 5 Integrations	Integrations BlueVenn Not Supported Contentsquare Not Supported Desktop.com Not Supported Echoes Not Supported One Model Not Supported
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