kama DEI

kama DEI

kama.ai
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About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

About

kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Audience

Product marketers, support technicians, and service practitioners searching for a solution to manage automated client interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$399 per month (plus setup)
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.0 / 5
design 4.4 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Company Information

kama.ai
Founded: 2014
Canada
kama.ai/

Alternatives

Cognigy.AI

Cognigy.AI

Cognigy

Alternatives

Dialogflow

Dialogflow

Google
V-Person

V-Person

Creative Virtual

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Adobe Acrobat
Amazon Web Services (AWS)
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft SharePoint
Microsoft Word
OTRS
Salesforce
Zendesk

Integrations

Adobe Acrobat
Amazon Web Services (AWS)
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft SharePoint
Microsoft Word
OTRS
Salesforce
Zendesk
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Claim Conectys and update features and information