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About

Condens is a centralized platform designed to streamline user research by enabling teams to store, structure, analyze, and share qualitative data efficiently. It offers features such as AI-driven analysis, multilingual transcription, and collaborative tools, facilitating the rapid transformation of raw data into actionable insights. By creating a single source of truth, Condens enhances accessibility and collaboration across teams, promoting informed decision-making. Its enterprise-ready solutions ensure scalability, security, and seamless integration with existing workflows, making it a valuable asset for organizations aiming to elevate their research maturity.

About

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a powerful user and UX research platform

Audience

Anyone searching for an UX software

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Condens
Founded: 2018
Germany
condens.io

Company Information

Lookback
Founded: 2013
United States
lookback.io

Alternatives

Dovetail

Dovetail

Dovetail Research

Alternatives

Categories

User Research Supported
UX Supported

Categories

Usability Testing Supported
User Research Supported
UX Supported

UX Features

Animation Not Supported
For Mobile Not Supported
For Websites Not Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Integrations

CleverX Not Supported
FigJam Supported
Figma Supported
Google Drive Supported
Microsoft Excel Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Miro Supported
Mural Supported
Slack Supported
UXtweak Supported
User Interviews Supported
UserTesting Supported
Zapier Supported
Zendesk Supported
Zoom Supported

Integrations

CleverX Supported
FigJam Not Supported
Figma Not Supported
Google Drive Not Supported
Microsoft Excel Not Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Miro Not Supported
Mural Not Supported
Slack Not Supported
UXtweak Not Supported
User Interviews Not Supported
UserTesting Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoom Not Supported
Claim Condens and update features and information
Claim Condens and update features and information
Claim Lookback and update features and information
Claim Lookback and update features and information