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About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

About

There’s a better way to manage fraud and disputes. Quavo’s Disputes as a service offering features automated software, human intelligence services, and AI technology that combine to fully automate your fraud and dispute process. Stop letting manual processes and regulatory deadlines hold you back. With Quavo, financial institutions and Fintech organizations can reduce losses, ensure compliance, and deliver real-time resolutions, all while significantly reducing operational overhead. Start automating for tomorrow, today. It’s time to modernize your fraud and dispute management process. Stop relying on manual workflows, spreadsheets, and PDFs and start leveraging automation, AI technology, and human intelligence solutions with Quavo’s Disputes as a Service offering. Quavo's experts comb through pages of regulatory bulletins and apply the latest updates to our software so your team can focus on strategic business goals unhindered.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Audience

Enterprises seeking an automated fraud and dispute SaaS solution to manage and automate their processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Company Information

Quavo
Founded: 2015
United States
www.quavo.com

Alternatives

Alternatives

Amiko

Amiko

Rivero
FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Alkami Digital Banking Platform
Ethoca
Fiserv
Lob
Pega CRM
TSYS
VERIFi

Integrations

Alkami Digital Banking Platform
Ethoca
Fiserv
Lob
Pega CRM
TSYS
VERIFi
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information
Claim Quavo and update features and information
Claim Quavo and update features and information