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About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

About

Process a variety of payment methods with our API libraries & SDKs, including Apple Pay®, Google Pay™, and more. Submit payments for Stored Credentials. Supported transaction types are 'authorize', 'purchase' and ‘recurring’. If the Stored Credentials fields are submitted, they must be populated with valid values. Otherwise, the transaction may be rejected or processed as a regular credit card transaction. Perform 3DS Integration in conjunction with our third party provider-Cardinal Commerce for Credit Card/Token based transaction, and obtain 3DS payload, CAVV, XID, etc and perform Authorize/Purchase 3DS transactions. Establish and Validate requests to instantly validate consumer, retrieve customer's bank account information and optional service to retrieve additional customer information (name, address, email and phone). This call would be performed prior to the enrollment request offered by the Consumer Profile Management service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Audience

Developers interested in a solution to process a wide variety of payment methods

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5

Pros & Cons from Real Users

Pros

  • They promise a lot to get your business but they will not look at the client's best interests, it's a shame.

Cons

  • I have a legal business, making great money, established but every once in a while, I'll have a client that tries to be clever and once they get serviced, they will charge back and say that they never allowed the charge. Without contacting us, they will quickly take the money out of our account and give us it the customer without contacting us. When we do call, they say that they cant do anything.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Company Information

Payeezy
Founded: 2018
United States
developer.payeezy.com

Alternatives

Alternatives

MACCS

MACCS

Starry Associates
w2bill Payments

w2bill Payments

CMAS Systems Consultants

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Android
Apple Pay
BankCard USA
BillingPlatform
CS-Cart Free
ChargeAutomation
Epixel MLM Software
FroogalPay
GeoCivix
Google Pay
HostBill
Juspay
Kryptronic eCommerce
Kulturra
Nummuspay
OrderForms.com
SellersCommerce

Integrations

Android
Apple Pay
BankCard USA
BillingPlatform
CS-Cart Free
ChargeAutomation
Epixel MLM Software
FroogalPay
GeoCivix
Google Pay
HostBill
Juspay
Kryptronic eCommerce
Kulturra
Nummuspay
OrderForms.com
SellersCommerce
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information
Claim Payeezy and update features and information
Claim Payeezy and update features and information