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About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

About

We satisfy the full range of in-person and online payment processing needs for your business, facilitating one-time and recurring payments for all Visa, Mastercard, American Express, and Discover payment methods including credit, debit, prepaid, and ACH. Advanced security supported by proprietary tokenization services, protecting your customers' sensitive payment data during transaction processing and when stored for future use. Accepting and processing credit card, debit card and ACH payments has never been easier, and getting you paid has never been quicker. More options for how and when you pay people. From pay-on-demand to reimbursements—you set the pace. Grow faster with new tools to maximize your cash flow. Be prepared for unexpected expenses or launch your new ventures. The software you trust and the most advanced capabilities altogether.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Audience

Organizations of all sizes seeking a reliable and cost-effective way to manage payments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Company Information

MerchantE
Founded: 1999
United States
www.merchante.com

Alternatives

Alternatives

ProPay

ProPay

TSYS

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Payment Gateways Features

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Integrations

Davisware Vision
NetSuite

Integrations

Davisware Vision
NetSuite
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information
Claim MerchantE and update features and information
Claim MerchantE and update features and information