SCHEMA ST4

SCHEMA ST4

SCHEMA Group
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About

The interactive parts catalogs are an essential tool for companies with an outstanding aftersales management. The catalogs created through Components Engine can be published over the web, offline and in PDF. The 3D parts catalog is the new frontier of the spare parts management. Components Engine allows you to create intuitive, user-friendly and interactive 3D parts catalogs. Components Engine Claims is the new feature to handle claims under warranty completely embedded in the online parts catalog. It enables you to obtain a clear and seamless process to improve your efficiency and customer satisfaction. Components Engine offers its wide experience to create interactive parts catalogs and in PDF, web portal to handle aftersales services and web solutions to store technical documentation online.

About

The SCHEMA Group was established in Nuremberg in 1995 and is a medium-sized software manufacturer with more than 130 employees. The SCHEMA Group produces component content management and content delivery solutions for authoring departments creating product-related content. The SCHEMA ST4 component content management system is one of the most frequently used systems for the modularised creation of documentation, package inserts and marketing documentation. The system covers all areas of creation, versioning, variant control, translation, management and publication of product-related content – from authoring assistance during input to the finished layout for the printed catalog. A documentation portal based on Quanos InfoCube provides a central point of contact on the Internet where all technical documentation is available. Users can quickly and precisely find the right content in the entire information inventory with an easy-to-use search system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for a spare parts management solution

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€200/month
Free Version
Free Trial

Pricing

Upon request
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.9 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • After almost a year of using Components Engine daily in our company, I can honestly say it's one of the best choices we've made for after-sales service. The 3D catalog management is truly excellent. We import models directly from our PLM (we use Windchill), and in just a few hours the catalog is online, complete with exploded views, bills of materials, and technical metadata. We no longer have to manually redo the drawings: the software takes the data from the PLM and automatically generates the 3D viewer. The viewer is what impressed me most: it's incredibly fast, even with complex machinery (agricultural and industrial machinery with hundreds of parts). It loads in seconds, rotates smoothly, allows you to explode views, hide components, and find spare parts by searching by part number or name. It works flawlessly, whether on a desktop or a tablet in the field. Our technicians and end customers love it because they finally see exactly what part they need and how to assemble it, significantly reducing incorrect orders. Integration with PLM was easier than I expected. Once the workflow was configured, every revision update in PLM is almost automatically reflected in the catalog. This saved us a lot of time and eliminated version errors.
  • Components Engine has really made a difference for us when it comes to managing spare parts. Integration with our PDM was incredibly quick: models, BOMs and revisions sync seamlessly – no more scattered files or outdated versions floating around. Once connected, everything is there, updated in real time. Then the automation of spare parts master data with the ERP system via REST API is a godsend: stock and pricing flow automatically, updating every time there’s a movement or a price list change, and goodbye to those classic manual copy-paste errors that used to drive us mad. Huge time savings for the warehouse and procurement department.
  • The platform delivers a truly 360° after-sales management experience. The interactive 3D parts catalog (IPC) is outstanding on its own, but the real strength lies in the full ecosystem: all modules work seamlessly together — nothing feels bolted on. The Plus module allowed us to centralize all the information dealers need — user manuals, technical documentation, installation guides — in one always-accessible place. This alone eliminated a constant flow of repetitive requests to our internal team, freeing up significant time and reducing friction across the board. The Claims module has delivered excellent results in managing on-field interventions: from opening a claim to tracking resolution, the entire workflow is clear, traceable, and efficient — with a direct positive impact on after-sales service quality. Spare parts order accuracy improved dramatically. The combination of the 3D catalog and integrated ordering module drastically reduced wrong selections and errors — previously a source of costly returns and delays. On top of that, full order visibility from placement to fulfillment means dealers can track every order in real time without ever needing to contact our back-office. The technical team is genuinely exceptional: skilled, experienced, and proactive. The ERP integration was complex but handled with great coordination and delivered exactly what was needed. The business results speak for themselves: significant improvement in back-office and front-office performance, meaningful reduction in operational costs, more customers managed by the same team, and stronger customer loyalty — dealers who feel supported and in control simply don't leave.
  • Components Engine has enabled us to make a significant leap forward in terms of spare parts. We use Inventor for 3D models and integration is extremely fast: import the file and in a moment you have the interactive exploded view ready, without any oddities or endless conversions. It also works well with our PDM, keeping data synchronised without any hassle. Then there's automation with management software via REST API: prices, codes, availability and everything else updates itself, with no manual entries and no more silly mistakes. It's a godsend for the technical office and for those in the warehouse.
  • In my experience, the integration between Autodesk Inventor 3D and HubSpot CRM managed by Components Engine has been very effective. The 3D models are imported while maintaining the correct structure and hierarchies, and can be linked directly to item codes, bills of materials and customer records in the CRM. This creates continuity between the technical department and after-sales, reducing errors and data duplication. I particularly appreciated the ability to navigate the 3D exploded view in a web environment and link it to tickets or sales opportunities, with information that is always consistent and up to date.

Cons

  • Honestly, I don't have any major weaknesses to report. At first, I was worried that the 3D viewer might be heavy or slow on less-than-optimal connections, but that wasn't the case: even with large files, it performs well. Technical support is truly responsive and knowledgeable. Whenever we had a question or needed customization, they responded quickly (often within the same day) and solved the problem precisely. It's clear they know both the software and the needs of those who work with CAD and PLM.
  • Cons? None, really. The technical support is top-notch: Italian, responsive, they immediately understand what you’re talking about and resolve issues without wasting your time.
  • Integration with smaller or non-standard ERP systems requires dedicated technical support. That said, the Components Engine team has always been fully up to the task — responsive, well-coordinated, and effective. It is worth factoring in during the implementation phase, but it has never been a blocker.
  • Well, honestly, I don't have any. In fact, it was quick to set up (start-up in a few weeks, not months of running-in), and the technical support is top-notch: Italian, responsive, quick to resolve issues and quick to understand the real problems.
  • I did not encounter any particular issues. The case studies are clear and very comprehensive, and clearly demonstrate the benefits of integration between the technical area and CRM.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Components Engine
Founded: 2002
Italy
www.componentsengine.com

Company Information

SCHEMA Group
Founded: 1995
Germany
www.schema.de/en/software/schema-st4/

Alternatives

Alternatives

Intelli Catalog

Intelli Catalog

Intellinet Systems
EzParts

EzParts

Systems Online
hyper Digital Asset Management Server

hyper Digital Asset Management Server

hyperCMS Content Management Solutions
Sanity

Sanity

Sanity.io

Categories

Categories

Catalog Management Features

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Control Features

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Document Generation Features

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Document Version Control Features

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

PDF Features

Annotations
Convert to PDF
Digital Signature
Encryption
Merge / Append
PDF Reader
Watermarking

Proofreading Features

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Translation Management Features

Billing & Invoicing
Collaboration
CRM
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

Video Features

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

eLearning Authoring Tools Features

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Integrations

Azure API Apps
Fluid Topics
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce

Integrations

Azure API Apps
Fluid Topics
HubSoft
HubSpot Online Form Builder
Microsoft Azure
OAuth
Salesforce
Claim Components Engine and update features and information
Claim Components Engine and update features and information
Claim SCHEMA ST4 and update features and information
Claim SCHEMA ST4 and update features and information