SWORD

SWORD

Access Business Communications
Fixzone Complete Service SWORD

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Fixzone Complete Service:

About

This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.
SWORD:

About

SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
Fixzone Complete Service:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SWORD:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fixzone Complete Service:

Audience

Companies of all sizes in need of a solution to manage claims and allocation processes
SWORD:

Audience

Businesses seeking a customer service and job shop management solution
Fixzone Complete Service:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SWORD:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fixzone Complete Service:

API

Offers API Not Supported
SWORD:

API

Offers API Not Supported
Fixzone Complete Service:

Screenshots and Videos

SWORD:

Screenshots and Videos

Fixzone Complete Service:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
SWORD:

Pricing

$295 one-time payment
Free Version Not Supported
Free Trial Not Supported
Fixzone Complete Service:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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SWORD:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fixzone Complete Service:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
SWORD:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Fixzone Complete Service:

Company Information

Fixzone
www.fixzone.com/products/administration-zone/complete-service.php
SWORD:

Company Information

Access Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
Fixzone Complete Service:

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SWORD:

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SWORD:
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Fixzone Complete Service:
SWORD:
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Fixzone Complete Service:
CMA

CMA

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SWORD:
Fixzone Complete Service:
SWORD:
Fixzone Complete Service:

Categories

SWORD:

Categories

Fixzone Complete Service:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
SWORD:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Fixzone Complete Service:

Integrations

No info available.
SWORD:

Integrations

No info available.
Fixzone Complete Service:
Claim Fixzone Complete Service and update features and information
Claim Fixzone Complete Service and update features and information
SWORD:
Claim SWORD and update features and information
Claim SWORD and update features and information