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About

This is where you manage the whole process and it is the main interface for work orders, inspections, claims management, allocation, progression, and client communication. The system dynamically pushes and receives information to and from other zones or key systems. Complete Service Links clients, networks, and service partner companies so they receive all their work through an online portal. Customer contact and interface systems, plus a comprehensive resource management system that can include spares for third-party service organizations. This system has grown into ‘Complete Service’ with a feature-rich call center interface through to online portals that connect the service cycle together. We have a wide range of clients from mid-size SMEs to world-famous brands. Fixzone commenced business in 1989 as a supplier of programming services. Our early clients included Lombard, NatWest, BAE, and other companies with bespoke programming requirements.

About

One of the largest online transcription agencies in the world, GoTranscript aims to provide the best speech-to-text services our clients can count on regardless of their content. Since our humble beginnings in 2006, we've grown into a single platform that offers four services (transcription, translation, subtitling, and captioning). We've created 12 products that save our clients' time and make our services easily accessible for everyone. We take pride in our world-famous 99% accuracy, and our clients recognize this dedication to quality. Over the years, we've worked with customers from all over the world, ranging from students to industry giants like Netflix and BBC. No matter the scope of work, our streamlined workflow ensures high flexibility and the fastest turnaround times (starting at 6-12 hours) at affordable prices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes in need of a solution to manage claims and allocation processes

Audience

Transcription service for individuals wanting to transcribe auto and video to text

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.92 per minute
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fixzone
www.fixzone.com/products/administration-zone/complete-service.php

Company Information

GoTranscript
Founded: 2006
United Kingdom
gotranscript.com

Alternatives

Service Genius

Service Genius

Thoughtful Systems

Alternatives

Subanana

Subanana

Datax Limited
Trance

Trance

Digital Nirvana
CMA

CMA

Use CMA
FieldTech

FieldTech

Engee IT
MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI

Categories

Categories

Transcription Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Transcription Features

AI / Machine Learning Supported
Annotations Not Supported
Audio/Video File Upload Supported
Automatic Transcription Supported
Collaboration Tools Not Supported
File Sharing Supported
For Manual Transcription Not Supported
Full Text Search Not Supported
Multi-Language Support Supported
Natural Language Processing (NLP) Not Supported
Playback Controls Not Supported
Speech Recognition Supported
Subtitles Supported
Text Editor Supported
Timecoding Not Supported

Integrations

Orange Logic OrangeDAM Not Supported

Integrations

Orange Logic OrangeDAM Supported
Claim Fixzone Complete Service and update features and information
Claim Fixzone Complete Service and update features and information
Claim GoTranscript and update features and information
Claim GoTranscript and update features and information