Community Phone vs. Yay Comparison


Community Phone	Yay Yay.com	+	+
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About Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change.		About A powerful feature-packed Cloud phone system to help your business thrive. Flexible, scalable and compatible with the devices you already use, Yay.com offers a communication solution that combines a host of of professional features with lightning fast set-up and ease of use. Built from the ground up to support businesses around the world, wherever they're based. Connect teams and collaborate across borders in minutes with a dynamic phone system that lets your teams work the way they want to. Deliver improved caller satisfaction through a range of business features such as CRM integrations, call queuing, IVR call menus and more. Get started with a free trial and discover how our phone system can seamlessly enhance your business and help you reduce your business costs today.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Businesses that want a modern business phone system using their current phones		Audience Large enterprises, growing businesses and SMEs, that are looking for a Cloud-based business phone system they can rely on.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing $6.99 per user per month Starting Out plans from $6.99/mth Flying High plans from $19.99/mth Enterprise plans from $31.99/mth Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.6 / 5 features 4.1 / 5 design 4.6 / 5 support 4.1 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros It worked for local calls. It was east to sign up, and the website was okay. The hardware was good and was small. I notice that Community Phone service has many great reviews online, however, where I am concerned, the jury is still out. First of all, I ported my old phone number into the Community Phone service, however I have noticed that I still have two phone numbers, one is the temporary number initially assigned, while the second is my old ported number, which I really wanted. Now, the temporary phone number is still active, along with my ported number. During the day, I get many calls and when answered I get a dial tone and not a person on the other line! I am not sure they are calling the temporary number or if it is a spam call that Community is blocking! During a normal day, I may get five or six of these types of calls per day. Also, when I first signed up with Community, I set up voice mail with the temporary number. It appears that cannot be changed. I still have to go into voice mail using the temporary number, which discourages me from using voice mail. Sure, the price is a plus, but I am not sure the drawbacks are put out there for consideration. I did get Panasonic Phones and sometimes I wonder if their specific directions interfere with the Community directions? Excellent customer service with prompt delivery. It was a simple and efficient setup. I was able to start ringing family and friends right away. The whole process was super simple and the landline base was easy to install. When I needed help the customer service rep was awesome! Community Phone provides a very affordable, super easy to use, and all with minimal skill use landline service. Reliable, inexpensive, and great call quality. By far, the biggest positive with CP is customer service. If I attempt to contact CP with a problem, CP responds with a native speaker of English within 24 hours, generally far less. Since I needed just a landline it is exactly what I expected and the price was perfect. I got to keep my # of 35 years so very happy.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Community Phone Founded: 2018 United States www.communityphone.org/business		Company Information Yay.com Founded: 2014 United Kingdom www.yay.com
Alternatives Zadarma		Alternatives Omnivoice Omnivoice.ai
Tresta		SendMyCall EZphone Systems
Phonebooth		Quo
Phone.com		Calilio
SendMyCall EZphone Systems View All		SIPTEL View All
Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported IVR Supported Telephony Supported		Categories Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported Virtual Phone Number Supported
		Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Not Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported
Integrations Capsule Not Supported CogniAgent Supported Copper Not Supported Google Chrome Not Supported Google Contacts Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Intercom Not Supported Microsoft 365 Not Supported Microsoft Teams Not Supported Mozilla Firefox Not Supported Pipedrive Not Supported Salesforce Not Supported Slack Not Supported Vtiger CRM Not Supported Zoho CRM Not Supported Show More Integrations View All 1 Integration		Integrations Capsule Supported CogniAgent Not Supported Copper Supported Google Chrome Supported Google Contacts Supported HubSpot CRM Supported HubSpot Customer Platform Supported Intercom Supported Microsoft 365 Supported Microsoft Teams Supported Mozilla Firefox Supported Pipedrive Supported Salesforce Supported Slack Supported Vtiger CRM Supported Zoho CRM Supported Show More Integrations View All 15 Integrations
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