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About

No need to spend 3-4 minutes each time you want to talk to your team. Just talk with 1-click. Make it clear when you're available for a quick chat. When you're busy, go in "Do Not Disturb" automatically. Learn and grow with our community as we explore the future of work. Sign in with Slack. If you have Slack, you can create a Commons account with 1-click. Just click, "Continue with Slack". Add the Commons app to your Slack space. This lets you invite your team, ping from Commons, and more. Invite your teamIdeally the teammates you talk to on a regular basis. We want Commons to be as easy for your team to use as possible. With that in mind, we've enabled sign in via Slack so that you and your team don't have to create a new account and manage a different set of credentials. Anyone on your Slack space has access to your Commons space. Create a meeting from Commons and invite your team to the meeting.

About

Ravenna is a modern, AI-powered ITSM platform built natively in Slack, designed to streamline internal support across IT, HR, finance, and operations. It transforms conversations into actionable support tickets, eliminating the need for separate portals. AI automatically categorizes requests, assigns priority, and routes them to the right team members. With Ravenna, employees can create, search, and share knowledge articles directly within Slack channels, while the system continuously improves existing documentation with new insights. A self-service portal empowers employees to find answers instantly through an AI-powered search and recommendation engine. Custom workflows allow for no-code automation of common IT processes like onboarding and access requests, and approval chains can be set up with automated notifications and reminders. Ravenna also offers SLA management to track and enforce service level agreements with automatic escalations and alerts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and teams looking for a communication solution to optimize their workspace and keep employees connected

Audience

Enterprises looking for a solution to modernize internal support by integrating their AI-driven service management directly into Slack

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per employee
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commons
Founded: 2020
www.commons.so/

Company Information

Ravenna
Founded: 2024
United States
ravenna.ai/

Alternatives

Alternatives

Kosy Office

Kosy Office

Kosy Software LTD
SysAid

SysAid

SysAid Technologies
Decision Desk

Decision Desk

DecisionDesk.io

Categories

Categories

Integrations

Slack
Coda
GitHub
Notion

Integrations

Slack
Coda
GitHub
Notion
Claim Commons and update features and information
Claim Commons and update features and information
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