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About

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Qualitative Data Analysis solution for companies

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Contact us for pricing details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Commerce.AI
Founded: 2016
United States
www.commerce.ai/

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Woopra

Woopra

Appier

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Analytics Features

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Integrations

Alexa
AskNicely
Delighted
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
Jira
Looker
Magento
Microsoft Excel
Shopify
Slack
SurveyMonkey
Tableau
Trello
Typeform
YouTube
Zendesk

Integrations

Alexa
AskNicely
Delighted
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
Jira
Looker
Magento
Microsoft Excel
Shopify
Slack
SurveyMonkey
Tableau
Trello
Typeform
YouTube
Zendesk
Claim Commerce.AI and update features and information
Claim Commerce.AI and update features and information
Claim Revuze and update features and information
Claim Revuze and update features and information