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About

Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Qualitative Data Analysis solution for companies

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Commerce.AI
Founded: 2016
United States
www.commerce.ai/

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Woopra

Woopra

Appier

Categories

Categories

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Not Supported
User Segmentation Supported

Integrations

Alexa Supported
AskNicely Supported
Delighted Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Instagram Supported
Intercom Supported
Jira Supported
Looker Supported
Magento Supported
Microsoft Excel Supported
Shopify Supported
Slack Supported
SurveyMonkey Supported
Tableau Supported
Trello Supported
Typeform Supported
YouTube Supported
Zendesk Supported

Integrations

Alexa Not Supported
AskNicely Not Supported
Delighted Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Intercom Not Supported
Jira Not Supported
Looker Not Supported
Magento Not Supported
Microsoft Excel Not Supported
Shopify Not Supported
Slack Not Supported
SurveyMonkey Not Supported
Tableau Not Supported
Trello Not Supported
Typeform Not Supported
YouTube Not Supported
Zendesk Not Supported
Claim Commerce.AI and update features and information
Claim Commerce.AI and update features and information
Claim Revuze and update features and information
Claim Revuze and update features and information