Related Products
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About
CommandHound develops accountability solutions that directly drive business performance. Our software helps businesses Make Sure Things Get Done®. CommandHound is headquartered in Dallas, Texas. The concepts behind CommandHound® have been developed and refined over the last decade. Finally, in 2016, we set out to turn this vision into reality. After countless hours of design and development, a pilot was launched in early 2017 to a select group of clients. With a relentless focus on simplicity and design, and invaluable feedback from our pilot clients, CommandHound® was formally launched in the second quarter of 2017. The promise of delivering fast and lasting results through transparent accountability was now real. Our clients want to make sure critical activities are being completed as expected, they want to make sure nothing falls through the cracks. Shows escalated control points from somebody else that need immediate attention.
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About
VisualCue’s dynamic design shows you the overall score of every agent in your organization based on key performance indicators set by you. Our patented visual design technology helps you spot those who need attention in the blink of an eye. Know in an instant who needs help and what they need training on. VisualCue for Contact Centers consolidates every report in one easy-to-use visualization updated in real time so your contact center managers can work more effectively and agents know exactly what they need to do succeed. Tiles present your information in a way that instantly brings forward your most essential data so your team can focus on which clients or accounts need the most attention. With VisualCue you can better understand who is ready for an upsell, who is showing signs of leaving, and who needs contacting. By meeting customer’s needs, your team capitalizes on more opportunities within the Salesforce system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for aN accountability solution that directly drive business performance
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Audience
Organizations in need of a real-time operational intelligence solution to gain insights and action through datasets
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCommandHound
Founded: 2016
United States
www.commandhound.com/about-us/
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Company InformationVisualCue
United States
visualcue.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Not Supported
Ad Hoc Reports
Not Supported
Budgeting & Forecasting
Not Supported
Consolidation / Roll-Up
Not Supported
Dashboard
Supported
Key Performance Indicators
Supported
Predictive Analytics
Supported
Qualitative Analysis
Not Supported
Quantitative Analysis
Not Supported
Scorecarding
Supported
Strategic Planning
Supported
Business Management Features
Billing & Invoicing
Not Supported
CRM
Not Supported
Employee Management
Supported
Financial Management
Not Supported
Inventory Management
Not Supported
Marketing Management
Not Supported
Order Management
Not Supported
Point of Sale (POS)
Not Supported
Project Management
Not Supported
Purchasing
Not Supported
Scheduling
Not Supported
Time & Expense Tracking
Not Supported
Training Management
Not Supported
Vendor Management
Not Supported
Business Process Management Features
Access Controls / Permissions
Not Supported
Alerts / Notifications
Not Supported
Business Process Automation
Not Supported
Business Rules Management
Supported
Collaboration
Supported
Process Change Tracking
Supported
Process Mapping
Not Supported
Process Modeling & Design
Supported
Visual Workflow Management
Not Supported
Employee Engagement Features
Benchmarking
Supported
Cultural Alignment
Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Feedback Management
Not Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Supported
Pulse Surveys
Not Supported
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Business Performance Management Features
Ad hoc Analysis
Not Supported
Ad Hoc Reports
Not Supported
Budgeting & Forecasting
Not Supported
Consolidation / Roll-Up
Supported
Dashboard
Not Supported
Key Performance Indicators
Supported
Predictive Analytics
Not Supported
Qualitative Analysis
Not Supported
Quantitative Analysis
Not Supported
Scorecarding
Supported
Strategic Planning
Not Supported
Business Intelligence Features
Ad Hoc Reports
Not Supported
Benchmarking
Supported
Budgeting & Forecasting
Not Supported
Dashboard
Not Supported
Data Analysis
Not Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
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Integrations
No info available.
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Integrations
No info available.
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