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About

CommandHound develops accountability solutions that directly drive business performance. Our software helps businesses Make Sure Things Get Done®. CommandHound is headquartered in Dallas, Texas. The concepts behind CommandHound® have been developed and refined over the last decade. Finally, in 2016, we set out to turn this vision into reality. After countless hours of design and development, a pilot was launched in early 2017 to a select group of clients. With a relentless focus on simplicity and design, and invaluable feedback from our pilot clients, CommandHound® was formally launched in the second quarter of 2017. The promise of delivering fast and lasting results through transparent accountability was now real. Our clients want to make sure critical activities are being completed as expected, they want to make sure nothing falls through the cracks. Shows escalated control points from somebody else that need immediate attention.

About

VisualCue’s dynamic design shows you the overall score of every agent in your organization based on key performance indicators set by you. Our patented visual design technology helps you spot those who need attention in the blink of an eye. Know in an instant who needs help and what they need training on. VisualCue for Contact Centers consolidates every report in one easy-to-use visualization updated in real time so your contact center managers can work more effectively and agents know exactly what they need to do succeed. Tiles present your information in a way that instantly brings forward your most essential data so your team can focus on which clients or accounts need the most attention. With VisualCue you can better understand who is ready for an upsell, who is showing signs of leaving, and who needs contacting. By meeting customer’s needs, your team capitalizes on more opportunities within the Salesforce system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for aN accountability solution that directly drive business performance

Audience

Organizations in need of a real-time operational intelligence solution to gain insights and action through datasets

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CommandHound
Founded: 2016
United States
www.commandhound.com/about-us/

Company Information

VisualCue
United States
visualcue.com

Alternatives

Alternatives

Goalscape

Goalscape

Goalscape Software
Hound

Hound

Etsy

Categories

Categories

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Supported
Predictive Analytics Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Supported
Strategic Planning Supported

Business Management Features

Billing & Invoicing Not Supported
CRM Not Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Not Supported
Training Management Not Supported
Vendor Management Not Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Not Supported
Business Process Automation Not Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Not Supported
Process Modeling & Design Supported
Visual Workflow Management Not Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Not Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Supported
Dashboard Not Supported
Key Performance Indicators Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Supported
Strategic Planning Not Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Not Supported
Data Analysis Not Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

No info available.

Integrations

No info available.
Claim CommandHound and update features and information
Claim CommandHound and update features and information
Claim VisualCue and update features and information
Claim VisualCue and update features and information