CommCare

CommCare

Dimagi
+
+

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About

The most widely-deployed and evidence-based platform for enabling Frontline Workers, CommCare empowers organizations to build their own digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, and top-tier security that meets rigorous standards including GDPR, HIPAA, & SOC-2.

About

With enterprise environments becoming more boundless, diverse, and dispersed there is a great need for integrated communications solutions that can anchor dynamism in technology integration. CommSouth offers robust unified communication and collaboration products and solutions that unify both real-time as well as non-real-time communication. Following are some of the segments serviced by CommSouth for optimizing business efficiency and improving productivity. CommSouth offers the best solutions for your contact center to be flexible and adaptable to different scenarios to deliver a great customer experience. To make the collaboration and customer care seamless and productive, different types of communication needs are integrated so that when an agent communicates in one medium, another is able to receive it and respond from another medium and/or device. Comm Contact Centre facilitates this and also helps you to track and reduce expenditure and sharpen agent training and performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

International non-governmental organizations (iNGOs), local organizations, governments

Audience

Contact centers and businesses interested in a professiona solution to unify communication operations and improve their customer service

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Billed annually
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Dimagi
Founded: 2002
United States
commcare.dimagi.com

Company Information

CommSouth
Founded: 1995
India
www.commsouth.com/solutions#enterprise

Alternatives

Kinaki

Kinaki

Salanga

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CommView

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Elemeno

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Categories

Categories

Call Center Supported
Call Recording Supported
IVR Supported

Integrations

Cisco AnyConnect Not Supported
DHIS2 Supported
Emailable Supported
Microsoft 365 Not Supported
Microsoft Excel Supported
Microsoft Power BI Supported
OpenMRS Supported
ScribeHealth Supported
Tableau Supported
Telerivet Supported
Zapier Supported

Integrations

Cisco AnyConnect Supported
DHIS2 Not Supported
Emailable Not Supported
Microsoft 365 Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
OpenMRS Not Supported
ScribeHealth Not Supported
Tableau Not Supported
Telerivet Not Supported
Zapier Not Supported
Claim CommCare and update features and information
Claim CommCare and update features and information
Claim CommSouth and update features and information
Claim CommSouth and update features and information