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About

CollectXpert is a debt collections lifecycle management solution that allows businesses to manage end-to-end debt collection. It's easily able to integrate with on and off-platform apps. Driven by a strong config-based rule engine. CollectXpert is the only Salesforce-native AppExchange solution designed for businesses of all sizes, it delivers powerful automation, advanced segmentation, and strategy management tools to enhance cash flow, minimize manual effort, and improve recovery rates—all while maintaining customer empathy and compliance. - Business-Driven Configuration: Set strategies, workflows, and rules without IT involvement. - 360° Visibility: Know exactly where each customer stands at a glance. - Compliance & Care: Support for regulated collections processes with empathy at the core. - Rapid ROI: Reduced Days Sales Outstanding (DSO) and improved recovery rates. - Scalable for Growth: From mid-market teams to large enterprises. Contact us to schedule a demo.

About

Simplicity is the most affordable cloud-based debt collection software solution in the market. Perfect for small and large collection agencies, legal collections, medical collections, and judgment recovery professionals, Simplicity Collection Software allows users to import, export, and actively manage an unlimited number of cases and clients from any web browser. Intelligent and secure, Simplicity Collection Software boasts a variety of features that include business-debt management, loan management, credit card integration consumer-debt management, and reporting within a suite.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Head of Collections, Collections Manager, Credit Collections Manager, Head of Operations Accounts, Payable/Accounts Receivable Manager, Head of Customer Experience, Head of Customer Support, Debt Collector, Credit Risk Manager, Chief Financial Officer

Audience

Targets collection agencies, medical collections, legal collections, repo managers, judgment recovery professionals, collection attorneys, HOA, 1st and 3rd party collections, and more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Version
Free Trial

Pricing

$79.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The biggest strength of CollectXpert is its ability to automate collections while improving focus. Intelligent workflows handle reminders and segmentation seamlessly, and the Customer 360 dashboards deliver full receivables clarity. This shift has freed our teams from manual work and made follow-ups far more efficient.

Cons

  • So far, the platform has been very effective and easy to adopt across teams.

Pros & Cons from Real Users

Pros

  • - Simplicity has all the features required to remove the clutter of paperwork that usually fills the desks of the kind of people who would use it. - Keeps you very organized.

Cons

  • - Some features with respect to exporting and importing in various formats can be confusing/hard to use compared to other software.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CollectXpert
Australia
collectxpert.com

Company Information

SeikoSoft
Founded: 2008
United States
www.simplicitycollect.com

Alternatives

Alternatives

CSS IMPACT

CSS IMPACT

CSS, Inc
CollectDebt

CollectDebt

CollectDebt.ai
InterProse ACE

InterProse ACE

InterProse
Debtcol Pro

Debtcol Pro

Legal Interact
Collect!

Collect!

Comtech Systems

Categories

Categories

Debt Collection Features

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Debt Collection Features

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Accounts Receivable Features

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Integrations

Authorize.Net
MYOB
MuleSoft Anypoint Platform
PDCflow
Payscout
QuickBooks Online
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Data 360
Salesforce Einstein
Stripe
Twilio
Xero
Zuora

Integrations

Authorize.Net
MYOB
MuleSoft Anypoint Platform
PDCflow
Payscout
QuickBooks Online
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Data 360
Salesforce Einstein
Stripe
Twilio
Xero
Zuora
Claim CollectXpert and update features and information
Claim CollectXpert and update features and information
Claim SimplicityCollect and update features and information
Claim SimplicityCollect and update features and information