Collabware CLMCollabware
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Related Products
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About
Why not use a system you’re already familiar with (and paying for) to centralize and manage all your records? With DoD 5015.2 certified Collabware CLM you can control all aspects of the content lifecycle and drive increased user productivity by helping them find and use content more effectively. Centrally configure rules & automate classification, retention, security & disposition of content. Centrally manage & search all records inventory & storage locations while supporting open or request-based circulation processes. Define periodic vital records reviews or volume-based controlled reviews of bulk sets of content & cases. Drag & Drop to create complex workflows & automate the complete lifecycle of your content and cases. Advanced metadata queries locate content precisely with grid view display to group, sort & filter results. Automate the review process to achieve defensible disposition backed by a certificate of disposition.
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About
Dynamics Telephony unifies your telephone system with Dynamics 365 giving:
- Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff
- Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements
- Pop relevant customer information at the moment of interaction for your staff on every call
- Speed through outbound calling campaigns with the fully integrated progressive dialer
- Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365
- Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Records Management solution for businesses
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Audience
All Dynamics 365 users
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$15.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCollabware
Founded: 2010
Canada
collabware.com/collabwareclm
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Company InformationDynamics Telephony
Founded: 2014
Ireland
www.dynamicstelephony.co.uk
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Categories |
Categories |
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Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
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Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
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Integrations
8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
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