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About

Cognite is an industrial data and AI platform that helps asset-intensive organizations unify, contextualize, and activate their operational information to improve decision-making, increase efficiency, and accelerate digital transformation. Built with scalability and openness in mind, the platform supports integration with existing tools and workflows through open APIs and connectors. It also provides low-code industrial AI agents and workbenches, enabling users to automate complex tasks, execute advanced analytics, and develop AI-driven workflows without extensive software engineering investment. Cognite breaks down data silos, enabling contextual search across large datasets, powering predictive maintenance and reliability analytics, and scaling AI solutions across facilities and enterprise operations.

About

HCL IntelliService is an AI–based services optimization platform that transforms customer service into customer success. The platform supports many connectors out of the box that ingests data across customer relationship management, sales force automation, enterprise service management, emails and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as cognitive search, conversational AI, workflow automation, and augmented analytics to provide a game-changing customer experience while empowering service agents with sophisticated tools and analytics to reduce time to resolution. With HCL, leverage an AI-driven productivity platform to reduce customer support call volumes and service request resolution times across the customer service life cycle.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Industrial and engineering teams in energy, manufacturing, utilities, and asset-heavy industries looking for a tool to contextualize complex operational, engineering, and IT data for analytics, AI, and operational insights

Audience

Businesses in need of a complete AI Customer Service platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cognite
United States
www.cognite.com

Company Information

HCL
hclindustrysaas-stage.innoraft-sites.com/intelligent-enterprise-cloud/hcl-intelliservice

Alternatives

DeepNLP

DeepNLP

SparkCognition

Alternatives

MOM 360

MOM 360

Symphony IndustrialAI
BoldDesk

BoldDesk

Syncfusion
TruePILOT

TruePILOT

Endel Digital Solutions

Categories

Categories

Integrations

Amazon Web Services (AWS)
AS-TEG
Arena
Capgemini Intelligent Automation Platform
Google Cloud Platform
Microsoft 365
Microsoft Azure
Microsoft Teams
Microsoft Word
MixIT
NVIDIA DRIVE
Pinnacle HRMS
Radix
SAP Cloud Platform
SLB Symmetry
Salesforce
Slack
TULIP

Integrations

Amazon Web Services (AWS)
AS-TEG
Arena
Capgemini Intelligent Automation Platform
Google Cloud Platform
Microsoft 365
Microsoft Azure
Microsoft Teams
Microsoft Word
MixIT
NVIDIA DRIVE
Pinnacle HRMS
Radix
SAP Cloud Platform
SLB Symmetry
Salesforce
Slack
TULIP
Claim Cognite and update features and information
Claim Cognite and update features and information
Claim HCL IntelliService and update features and information
Claim HCL IntelliService and update features and information