Related Products
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About
CogniVis is a suite of AI tools created specifically for the hotel industry. All tools are built within a single, coherent platform that enables:
- Managing the knowledge used by AI Assistants
- Managing access for platform users and AI Assistants
- Configuring the style, format, and behavior of AI Assistants across various channels
- Maintaining consistency and centralization of customer service with AI
Supported AI knowledge sources:
- Websites
- Files (e.g., PDF, Excel, Docs)
- Built-in wiki-style Knowledge Base module
- A wide range of integrations with other popular sources (Google Drive, Microsoft SharePoint, Google Calendar, and many others)
Supported channels where AI Assistants can be published:
- ChatBot for website
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directory
- Email
- Phone (voice AI)
AI suggestion mechanisms for platforms such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- & many more
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About
Optiwe helps you scale your customer service and sales teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal. Do you want to serve your customers better and sell more? Stop using expensive solutions from the past decade. In Optiwe, every feature is AI-first and it's designed to help you optimize your digital interactions with customers. With Optiwe, you can train your AI Assistant one time and deploy it with few clicks to every modern digital channel like your Website, WhatsApp, Facebook, Alexa and Google Assistant. Optiwe analyzes every conversation and creates notifications to your customer service teams when a customer is frustrated or when there is a sell opportunity. Augment your reps with AI. During live chat sessions between your customers and your customer service teams, Optiwe provides AI recommendations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels, Hospitality industry, HoReCa
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Audience
For call centers, this digital software app will help automate customer service-client interactions for better call center experience.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$1/room/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCogniVis
Founded: 2015
Poland
cognivis.ai/
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Company InformationOptiwe
United States
optiwe.com
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Categories |
Categories |
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Integrations
Alexa Smart Properties
Facebook
Facebook Messenger
Tripadvisor
WhatsApp
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Integrations
Alexa Smart Properties
Facebook
Facebook Messenger
Tripadvisor
WhatsApp
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