Related Products
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About
Connect, link & integrate Amazon & eBay with Shopify, Magento, BigCommerce, WooCommerce & Ecwid.
Real-time sync of products, inventory & orders.
Sell on any Amazon & eBay marketplaces worldwide directly from your ecommerce platform.
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About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify, Magento, BigCommerce, WooCommerce, Ecwid users
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Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29.00/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$33 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCodisto
Founded: 2007
Australia
codisto.com
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Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Amazon Seller Tools Features
A/B Testing
Not Supported
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Campaign Management
Supported
Competitor Analysis
Not Supported
Content Management / Optimization
Not Supported
Conversion / ROI Tracking
Not Supported
Customer Data Management
Not Supported
Email Marketing
Not Supported
Feedback Management
Not Supported
Inventory Management
Supported
Keyword Tracking / Research
Not Supported
Order Management
Not Supported
PPC Ads Management
Not Supported
Price Optimization
Not Supported
Rank Optimization
Not Supported
Refund Management
Not Supported
Review Management
Not Supported
Sales Tracking / Analysis
Not Supported
Shipping Management
Supported
Trend Analysis
Not Supported
Channel Management Features
Campaign Management
Supported
Channel Analytics
Not Supported
Incentive Management
Not Supported
Inventory Control
Supported
Lead Management
Not Supported
Opportunity Management
Not Supported
Order Management
Supported
Partner Management
Not Supported
Product Management
Supported
Reseller Management
Not Supported
eCommerce Features
Catalog Management
Not Supported
Channel Management
Supported
CRM
Supported
Customer Accounts
Not Supported
Data Security
Supported
Email Marketing
Not Supported
Inventory Management
Supported
Kitting
Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Product Configurator
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
Reviews Management
Supported
SEO Management
Not Supported
Shopping Cart
Supported
Templates
Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Supported
Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Not Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Amazon
Supported
BigCommerce
Supported
Shopify
Supported
WooCommerce
Supported
eBay
Supported
Cdiscount
Not Supported
Ecwid
Supported
Gmail
Not Supported
Linnworks
Not Supported
Magento
Supported
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Integrations
Amazon
Supported
BigCommerce
Supported
Shopify
Supported
WooCommerce
Supported
eBay
Supported
Cdiscount
Supported
Ecwid
Not Supported
Gmail
Supported
Linnworks
Supported
Magento
Not Supported
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