Shelf

Shelf

Shelf.io
+
+

Related Products

  • Axero
    218 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website
  • Haystack
    282 Ratings
    Visit Website
  • Cloverleaf
    189 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Connecteam
    10,177 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website
  • Hubstaff
    3,988 Ratings
    Visit Website
  • Interfacing Integrated Management System (IMS)
    66 Ratings
    Visit Website

About

Cocoom is a visual knowledge sharing tool that helps teams to better collaborate and communicate. A source of knowledge to improve support and collaboration between the teams! Our template library and our very simple editor allow you to be effective immediately and to produce quality knowledge without any training. Cocoom reduces friction and misunderstandings between two or more teams. As soon as we leave our own team, project or department, we find it difficult to value our actions and give visibility to what we do. Cocoom makes it easy to share visual informations to improve cooperation. Cocoom helps support services to provide a complete, efficient and up-to-date source of information for all employees. In this way, each individual and each team has access to the visual knowledges they need and the role of the support services is simplified and enhanced.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and companies seeking a tool to collaborate and communicate

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30/mo
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cocoom
Founded: 2017
France
cocoom.com

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

Alternatives

Alternatives

Theum

Theum

Theum AG
Igloo

Igloo

Igloo Software
BA Insight

BA Insight

Upland BA Insight
Hay

Hay

Hay.chat

Categories

Categories

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
Google Chrome
Google Drive
Kustomer
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Mozilla Firefox
NiCE CXone Mpower
Salesforce Agentforce Service
Zendesk

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
Google Chrome
Google Drive
Kustomer
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Mozilla Firefox
NiCE CXone Mpower
Salesforce Agentforce Service
Zendesk
Claim Cocoom and update features and information
Claim Cocoom and update features and information
Claim Shelf and update features and information
Claim Shelf and update features and information