CocoFax

CocoFax

4.9 out of 5 stars
faxB2B

faxB2B

HELPERG LLC
CocoFax faxB2B

Related Products

  • Fax.Cloud
    5.0 out of 5 stars 1 Rating
    Visit Website for Fax.Cloud
  • Medsender
    4.9 out of 5 stars 28 Ratings
    Visit Website for Medsender
  • 3CX
    4.4 out of 5 stars 1,237 Ratings
    Visit Website for 3CX
  • Zoom Phone
    4.6 out of 5 stars 2,944 Ratings
    Visit Website for Zoom Phone
  • Notifyre
    4.8 out of 5 stars 68 Ratings
    Visit Website for Notifyre
  • ULTATEL
    4.7 out of 5 stars 115 Ratings
    Visit Website for ULTATEL
  • net2phone
    4.4 out of 5 stars 197 Ratings
    Visit Website for net2phone
  • PostScan Mail
    4.0 out of 5 stars 137 Ratings
    Visit Website for PostScan Mail
  • Airalo
    4.5 out of 5 stars 79,541 Ratings
    Visit Website for Airalo
  • CloudFiler
    4.8 out of 5 stars 24 Ratings
    Visit Website for CloudFiler
CocoFax:

About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.
faxB2B:

About

faxB2B is a browser-based online fax service for business teams. Users can send PDF, PNG and JPEG files, add a cover sheet, prepare and sign documents, and track each fax through delivery. Teams receive incoming faxes in a shared inbox as PDFs, with a dedicated US or Canadian fax number and the option to request transfer of an existing number. Delivered faxes include PDF receipts, while failed transmissions show their recorded status. Team features include member roles, two-factor sign-in and an audit log. The service supports sending faxes to the US, Canada and European Union countries, and receiving them on US and Canadian numbers. The browser application is designed for organizations that need team access to business faxing. It is not designed for protected health information, and the provider does not currently sign business associate agreements.
CocoFax:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
faxB2B:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CocoFax:

Audience

Companies of all sizes
faxB2B:

Audience

Small and mid-size business offices in the US and Canada that send and receive faxes as a team.
CocoFax:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
faxB2B:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CocoFax:

API

Offers API Not Supported
faxB2B:

API

Offers API Not Supported
CocoFax:

Screenshots and Videos

faxB2B:

Screenshots and Videos

No images available
CocoFax:

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version Supported
Free Trial Supported
faxB2B:

Pricing

$15/user/month
The Team plan costs $15 per seat per month or $144 per seat per year. Each seat includes 150 sent pages per month, pooled across the team, and one fax number. Additional fax numbers cost $5 per month each. Monthly-plan pages over the allowance cost $0.08 per page. Received faxes are free. The 14-day free trial includes up to 3 seats, 25 sent pages and a fax number, with no payment card required. Prices are in US dollars before applicable taxes.
Free Version Not Supported
Free Trial Supported
CocoFax:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5
faxB2B:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CocoFax:

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.
CocoFax:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
faxB2B:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CocoFax:

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com
faxB2B:

Company Information

HELPERG LLC
United States
faxb2b.com
CocoFax:

Alternatives

Fax.Plus

Fax.Plus

Alohi
4.2 out of 5 stars
faxB2B:

Alternatives

LuzardoFax

LuzardoFax

LuzardoFax, Inc.
5.0 out of 5 stars
CocoFax:
Upland InterFAX

Upland InterFAX

Upland Software
faxB2B:
FaxBurner

FaxBurner

Networx Online
CocoFax:
faxB2B:
CocoFax:
faxB2B:
ClearFax

ClearFax

Setout Labs, LLC
CocoFax:
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
5.0 out of 5 stars
faxB2B:
FaxItOnce

FaxItOnce

GovBotics
CocoFax:

Categories

Fax Server Supported
Online Fax Supported
faxB2B:

Categories

Online Fax Supported
CocoFax:

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Supported
CocoFax:

Integrations

Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
faxB2B:

Integrations

Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
CocoFax:
Claim CocoFax and update features and information
Claim CocoFax and update features and information
faxB2B:
Claim faxB2B and update features and information
Claim faxB2B and update features and information