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About

CocoFax is a cloud-based fax platform allowing you to send and receive faxes online from any device securely and reliably. Seamlessly integrated into daily business, you can directly manage faxes online without messing up with any physical documents.

About

As a leader in information logistics, we drive communication for companies worldwide. With intelligent infrastructures, patented technology and excellent service. Because the faster and more securely your information flows, the better your business runs. Are you ready for Retarus? Successful business depends on agile and secure communication processes for their digitized and automated workflows. From newsletters and order confirmations to password resets and status notifications – fast delivery of transactional emails plays an essential role in the customer journey. Retarus helps you reach 99% of all mobile networks. That means almost everyone in the world. Quickly and reliably. Read our use cases to learn how you can make your customer dialogue more profitable with enterprise SMS services. Send your personalized content reliably, even to large distribution lists. By email, fax or SMS—it’s easy with a standardized and intuitive platform. Communicate directly from your web browser.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies looking for a communications platform for their digitized and automated workflows

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per month
Starting from $9.99 for 60 pages/month (1 month plan). All of our products come with a 30-day money-back guarantee if it doesn't work for you.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Really? Nothing. I would never use their service now even if they offered it to me for free. Never again!
  • I have tested this software for a couple of months and believe it is the one we were looking for. It has the best security protocols.
  • HIPAA compliance making more secure than other competitors. It lower the cost of running an office work by eliminating toner, papers etc. I don't need to install anything on my device.
  • The software doesn't require huge resources to operate. The inner workings is also easy and can be performed by any staff members. Their support team are very helpful.
  • This fax tool is robust and has countless features that is useful for my small office space. Also love their attentive to details customer representative who are ready to help anytime. The software features are very great in the current digital settings such as email notifications and Google integration.

Cons

  • Asked over 10 times what their Enterprise pricing is, and never received a reply. Even the support team could not get an answer from them. It is like there is zero sales support.
  • Nothing so much for now. It serves the purpose as required and no glitches at all.
  • It is a web based platform therefore comes with limitation of internet connectivity. You need to be connected to enjoy the service.
  • Creating profiles for other team members is a problem to me. We have only one password and some team members are lazy.
  • We have had issue with connectivity because one of our offices is in remote area but that one has been sorted out.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CocoFax
Founded: 2019
Singapore
cocofax.com

Company Information

Retarus
Founded: 1992
Germany
www.retarus.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

Upland InterFAX

Upland InterFAX

Upland Software
modusCloud

modusCloud

Vircom
Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.

Categories

Fax Server Supported
Online Fax Supported

Categories

EDI Supported
Email Archiving Supported
Email Encryption Supported
Email Security Supported
Fax Server Supported
Online Fax Supported
SMS Marketing Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Not Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Not Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Not Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Not Supported
Certificate Management Not Supported
Configuration Data Searching Not Supported
Data Format Translator Not Supported
Flexible Licensing Not Supported
Full Logging Not Supported
Labeling Not Supported

Integrations

Microsoft 365 Supported
Gmail Supported
Google Workspace Supported

Integrations

Microsoft 365 Supported
Gmail Not Supported
Google Workspace Not Supported
Claim CocoFax and update features and information
Claim CocoFax and update features and information
Claim Retarus and update features and information
Claim Retarus and update features and information