CoCounsel

CoCounsel

Thomson Reuters
+
+

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About

A trusted generative AI assistant that’s with you every step of the way. Let CoCounsel be your trusted partner, trained by industry experts and backed by authoritative content. CoCounsel is a chat-based generative AI assistant across all customer workflows, making quick work of routine tasks, analyzing information, and delivering answers so you can maximize the impact of your time, energy, and expertise. In times of change and complexity, our powerful technology and generative AI help you move faster, see further, and accomplish more. Today, we are evolving our technological capabilities, empowering you to focus on what matters most. Make the most of your limited time with CoCounsel, the latest generative AI technology that speeds up or eliminates mundane tasks and quickly delivers the trusted answers you need. Spend more time practicing your profession with always-on access to a chat-based interface that provides the most relevant, current insights.

About

Use our expert network and artificial intelligence to deliver exceptional customer service at scale. Reduce contact center volume up to 80%, boost customer satisfaction up to 20%, and save millions per year. Our platform is home to thousands of experts, who help train our algorithms, write answers, and deliver live customer support. It is critical to teach AI systems to understand and diagnose what customers need. Our experts give feedback on every customer conversation, ensuring our algorithms have a much better understanding of what customers are asking and how best to help them. Today’s answers get old fast. Anyone can build a chatbot, but they struggle accessing enough content. Our experts continuously write new answers, validated through peer review, as new questions emerge and old issues evolve. Customers expect great service 24/7 — which is near impossible to deliver with fixed resources and headcount.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals across legal, tax, and accounting sectors seeking a tool to enhance efficiency, automate tasks, and manage their workflows

Audience

SMBs to enterprise

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Thomson Reuters
Canada
www.thomsonreuters.com/en/artificial-intelligence.html

Company Information

Directly
Founded: 2011
United States
directly.com

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim CoCounsel and update features and information
Claim CoCounsel and update features and information
Claim Directly and update features and information
Claim Directly and update features and information