Clovatel

Clovatel

Ionesoft Solutions Pte Ltd
Ink DCS

Ink DCS

Ink Innovation
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About

Clovatel is a cloud-based hotel management system that is designed to fulfill the needs of the modern hospitality industry with all the necessary modules. It is a fully integrated product suite with Self-Service KIOSK, Housekeeping Mobile App, Room Service Mobile App, and more. The Self-Service Kiosk includes facial recognition, Passport or NRIC scanning, cash collector, online payment gateway, credit card payment, QR code payment, and room key-card encoder. Guest can use the self-service Kiosk for most common self-services like check-in, checkout. It also has more advanced functions like Extend Reservation, Upgrade Rooms, etc. Clovatel Housekeeping App is designed to manage the cleaning process easily and effectively. It sends notifications automatically to housekeepers about guest check-ins, check-outs, and dirty rooms. It also allows for housekeepers to update rooms status once finished their job.

About

Ink DCS is a fully featured Departure Control System for airlines and ground handlers to process passengers from the cloud. It has everything that large Low-Cost and Full-Service Carriers need to run mission-critical operations. Modules include turnkey Web Check-in, Backup DCS, Ink Touch (a native iOS app), Kiosk Check-in and Bag Drop applications. Advanced features such as Interline Through Check-in (IATCI) and Interactive APIS enable complex operations. The comprehensive API allows airlines and other companies to build fully controllable systems on top of our headless platform. The desktop UI is browser-based. The fully integrated Mass and Balance System mirrors data across both DCS and Load Control functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a powerful Hotel Management platform

Audience

Airlines, Airports, Tour Operators, Ground Handlers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 3.8 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The system is easy to use.
  • INK DCS’s ease of use allows us to keep agent training to a minimum. Its functionality aligns well with our operational requirements, making it an effective tool for our daily work.
  • BermudAir has been able to grow and improve with INK Innovations products and support. INK provides flexibility for services offered in its system, ability to have access anywhere and at any time, and they continue to develop based on the airline's needs. We recently opened an airport station with no capability to have designated check-in desks; INK came back with the perfect solution of using mobile devices and this continues to be a successful addition for our performance on a full time basis.
  • Easy to use check-in system, perfect for the size of our operation.
  • Easy to use, quick learning pattern, rich in useful functionality, no added nonsense options, modern IU, friendly admin options and reliable.

Cons

  • That it is mandatory to fill in: Cabin Doors Closed: Off Block: Actual Departure: We doesn't use that function.
  • The development of customized functions occasionally took longer than anticipated.
  • The only con to mention is that more airlines are not using INK Innovation for their operation. One recommendation for the future of mobile devices would be to combine the printing of boarding passes and baggage tags to one device. This will allow the agents to better handle the phone and printing devices between two instead of three.
  • Set-ups can be a little complicated
  • We have found none so far. If anything could be improved is maybe the Weight and balance section, specifically the administration of the database.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ionesoft Solutions Pte Ltd
www.clovatel.com

Company Information

Ink Innovation
Founded: 2011
Spain
innovation.ink

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Categories

Categories

Airline Reservation System Features

Charter Reservations
CRM
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking

Integrations

Amadeus Central Reservations System (CRS)

Integrations

Amadeus Central Reservations System (CRS)
Claim Clovatel and update features and information
Claim Clovatel and update features and information
Claim Ink DCS and update features and information
Claim Ink DCS and update features and information