Key2Act

Key2Act

KEY2ACT
+
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About

CloudLink helps service-based business owners manage their operations. It’s tough to keep up with the demand from customers who want your services. Where do your service people need to be, and when? How do you remind and notify the customer of an appointment? And then who are you going to get to perform the service, and how will you know where they are if they’re running late? Once the orders come in, you have to handle them, and you are going to want workflow processes that are automated so you don’t have to worry about manually processing every order. You need somewhere for all that order paperwork to go all while figuring out how to communicate any changes to people in the field.

About

Our Signature solutions deliver visibility into the real-time information that field service and construction businesses need to drive better decision-making and ensure profitable operations. Signature helps organizations effectively manage service work, control costs and increase sales. MobileTech arms your technicians with proven technology, enabling them to operate efficiently and deliver a high level of customer service. They can manage service calls and job appointments with easy access to the right information the first time. Managing work assignments just got easier with Schedule. With this single solution, dispatchers and resource coordinators can easily view, set up and organize appointments and work assignments. Schedule reduces repetitive tasks, cuts down on time spent creating and managing data, and delivers improved communication capabilities for a superior customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for an advanced ERP solution

Audience

Field service and construction

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CloudLink
Founded: 1999
United States
cloudlinkerp.com

Company Information

KEY2ACT
Founded: 1995
United States
www.key2act.com

Alternatives

Alternatives

ProBusinessTools

ProBusinessTools

Prosite Business Solutions

Categories

ERP Supported
Service Dispatch Supported

Categories

HVAC Supported
Scheduling Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Building Maintenance Features

Asset Tracking Not Supported
Commercial Properties Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Not Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Not Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Not Supported
Incident Management Not Supported
Inspection Management Not Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Not Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

AWS Marketplace Supported
DocLink Not Supported
DynamicPoint Portals Not Supported
EasyAP365 Not Supported
EasyEXP365 Not Supported
IBM Cloud Direct Link Supported
Quadra Not Supported
VaultCore Supported
Web Hosting Canada Supported

Integrations

AWS Marketplace Not Supported
DocLink Supported
DynamicPoint Portals Supported
EasyAP365 Supported
EasyEXP365 Supported
IBM Cloud Direct Link Not Supported
Quadra Supported
VaultCore Not Supported
Web Hosting Canada Not Supported
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Claim CloudLink and update features and information
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Claim Key2Act and update features and information