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About

Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.

About

FeedbackRobot is an AI-powered, 24/7 customer feedback agent that never sleeps, dedicated to boosting customer retention and reputation management. By connecting specialized "Skills" to any business system—including Shopify, standard CRMs, manual spreadsheets, or physical QR codes—the platform automatically pulls in reviews and manages the entire response lifecycle. FeedbackRobot identifies top-tier feedback to generate social media graphics automatically and drafts professional resolutions for negative experiences, ensuring your brand is protected and your customers are heard around the clock.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution providing AI-based insights to increase customer loyalty and retention

Audience

All industries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cloud4Feed
Turkey
www.cloud4feed.com/index/listen

Company Information

FeedbackRobot
Founded: 2010
United States
www.feedbackrobot.com

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

BeHeard

BeHeard

BeHeard Labs

Categories

Categories

Integrations

HTML
Shopify

Integrations

HTML
Shopify
Claim Cloud4Feed and update features and information
Claim Cloud4Feed and update features and information
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Claim FeedbackRobot and update features and information