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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

Deploy an end-to-end service assurance solution with automated root cause analysis using event correlation, machine learning (ML), and topology. Oracle Unified Assurance can be deployed as an overlay platform to unify monitoring across existing assurance tools or as a standalone assurance solution. Integrate the solution into multivendor networks and management systems, or deploy it in a hybrid mode. Oracle’s Unified Assurance solution is helping customers automate assurance and implement assisted and full closed-loop automation. Provide dynamic, end-to-end assurance for 5G solutions at scale while ensuring optimal quality of service and customer experience with machine learning (ML) analytics. Automate operations with end-to-end network and service assurance by federating across existing tools. Leverage existing investments with a roadmap to rationalize the tools and build the basis for autonomous operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

Companies that want a solution to deploy an end-to-end service assurance solution with automated root cause analysis using event correlation, machine learning (ML), and topology

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/industries/communications/closed-loop-automation/service-assurance/

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Categories

Categories

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Integrations

Elastic Cloud

Integrations

Elastic Cloud
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim Oracle Unified Assurance and update features and information
Claim Oracle Unified Assurance and update features and information