Convas

Convas

Basecanvas
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About

ClosedLoop AI is a product intelligence platform that transforms customer conversations into prioritized, outcome-driven insights. It automatically captures and structures feedback from tools like Slack, Gong, Zendesk, HubSpot, and Intercom without manual tagging. The platform extracts key signals such as pain points, feature requests, deal blockers, and workarounds from every interaction. Using AI-powered pattern detection, it clusters related feedback and highlights emerging trends across multiple channels. Outcome scoring connects each signal to business metrics like retention, expansion, adoption, and revenue impact. Teams can query their data using natural language or receive scheduled intelligence briefs tailored to their role. By turning raw feedback into actionable evidence, ClosedLoop AI helps product, engineering, and customer-facing teams make smarter roadmap decisions.

About

We take digital products from zero to one for clients and ourselves. In other words, we design, build and run our own digital products and we help startup founders and companies do the same. Convas, a better way to work with customer feedback. Convas is a feedback page for SaaS companies. Gather feedback and feature requests in one place, understand customers and build the right products. Better Products. Happier Customers. Perfect for your SaaS or startup. Get visibility into what will move the needle for your customers and keep them in the loop. Features. Everything you need to manage your customer feedback. Struggling to keep track of customer feedback and keeping your customers in the loop on your product development? We have you covered. Gather and organize all your customer feedback in one place. Show your customers what you're working on & send automatic product updates. Gather product feedback without your customers leaving your site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

ClosedLoop AI is ideal for product teams, engineering leaders, customer success managers, and revenue-driven organizations that want to transform customer conversations into data-backed product decisions

Audience

SMEs that use SaaS looking for a tool to handle customer feedback

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Automatically aggregates feedback from different sources and turns it into structured, actionable insights. Saves tremendous amount of time of work we wouldn't have done. Makes prioritization more data-driven. Setup was straightforward and integrations worked smoothly. The insight detection is surprisingly accurate.

Cons

  • Still early, so some integrations and workflows feel limited. I'm missing direct Granola integration, but it can be done via Zapier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClosedLoop AI
Founded: 2025
United States
closedloop.sh

Company Information

Basecanvas
Founded: 2017
Sweden
basecanvas.com

Alternatives

Alternatives

ProdPad

ProdPad

CreateSHIFT
FocusMap

FocusMap

Timo Schmidt

Categories

Product Management Supported

Categories

Product Roadmap Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Integrations

Airtable Supported
Asana Supported
Chorus by ZoomInfo Supported
Claude Cowork Supported
ClickUp Supported
Discord Supported
Fireflies.ai Supported
GitHub Supported
Gong Supported
Google Meet Supported
Google Sheets Supported
Intercom Supported
Linear Supported
Notion Supported
Productboard Supported
Reddit Supported
Salesforce Supported
Segment Supported
Slack Supported
Zendesk Supported

Integrations

Airtable Not Supported
Asana Not Supported
Chorus by ZoomInfo Not Supported
Claude Cowork Not Supported
ClickUp Not Supported
Discord Not Supported
Fireflies.ai Not Supported
GitHub Not Supported
Gong Not Supported
Google Meet Not Supported
Google Sheets Not Supported
Intercom Not Supported
Linear Not Supported
Notion Not Supported
Productboard Not Supported
Reddit Not Supported
Salesforce Not Supported
Segment Not Supported
Slack Not Supported
Zendesk Not Supported
Claim ClosedLoop AI and update features and information
Claim ClosedLoop AI and update features and information
Claim Convas and update features and information
Claim Convas and update features and information