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About

Crisp, clear video and audio make Clocktree video appointments almost like meeting in person. We've optimized our appointment "rooms" to accommodate 2 or more parties on one call and you can connect for as long as you wish. What sets Clocktree apart is the ability to share notes, images and other documents before, during and after your video appointment. You can easily schedule video appointments with your clients. If you choose, you can also allow clients to book appointments with you. You set your availability as you wish. Once an appointment is scheduled, both parties get reminders by email or text. Safely keep in touch with clients in between visits. Clocktree gives you a 2-way secure messaging system that is HIPAA compliant and private. Send documents, offer a quick note of encouragement, answer questions or send reminders to clients that are automatically saved as part of the client’s record.

About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitals and clinics in need of a telemedicine software

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
10 video hours per month
Free Version
Free Trial

Pricing

$14.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I have been so pleased with Clocktree as a platform for my psychotherapy clients. I went through a number of programs when I started working virtually and none of them measured up. I was able to offer a dependable vehicle to my clients, create a library of useful resources and get support for myself or my clients in a very timely manner. I felt comfortable asking the most essential questions and got explanations that helped me gain competence and confidence in using Clocktree and just being a virtual therapist in general. I also liked the email feature where I could communicate with clients. I did not use the note section very much, as I was required by the practice to use another system.

Cons

  • I am sad that Clocktree is going out of business and worried that I will not find another platform that is as good. Probably would have liked a white board.

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clocktree
United States
www.clocktree.com/features

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Alternatives

HIPAA Video

HIPAA Video

VideoNet Holding

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems
Meva

Meva

Meva Labs
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Curago

Curago

Curago Health
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Integrations

No info available.

Integrations

No info available.
Claim Clocktree and update features and information
Claim Clocktree and update features and information
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Claim SnapAppointments and update features and information