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About

Bring your engineers, customers, and sales team together and get work done faster with Clik Remote. The web-based field service management software that connects directly to Clik Service in the office. An all-in-one field service management software for your entire team and clients. Connect your customers with their ongoing work and give engineers access to the information they need with their own remote access. Clik Remote allows you and your team to access your data from anywhere, improve your business’s profitability, and increase your customer retention rate. Web-based service management software means you can log in from any web browser on any device. Automate and optimize business processes to increase accuracy, streamline operations, and impress customers. Every user can access their own customizable dashboard with visual widgets and graphs. Get an instant overview of key metrics, such as new, unassigned, and completed jobs, invoicing values, etc.

About

RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote work-at-home agents and delivers the Clean Desk Environment*. RemoteDesk’s elegant and simple AI technology securely monitors remote employee​ while providing clear transparency, accountability, work-at-home policy compliance and risk management for outsourcing initiatives. RemoteDesk’s AI-based technology helps managers get real-time alerts to track the time and engagement of remote employees. Its employee monitoring feature helps companies manage projects, verify compliance adherence, prevent insider threats, and measure teams’ productivity with comparative metrics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Companies in the field service industry requiring a solution to access jobs, track work, and manage business statistics

Audience

Mid-market and enterprise companies with 500–10,000+ employees, especially those managing remote, hybrid, BYOD, contractors, and third-party workforces.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Clik
Founded: 2000
United Kingdom
www.cliksoftware.com/products/clik-remote/

Company Information

RemoteDesk
Founded: 2015
United States
remotedesk.com

Alternatives

Alternatives

TeamOB

TeamOB

TeamOB Solutions
Clik.ai

Clik.ai

Clik Technologies

Categories

Remote Work Supported

Categories

Remote Work Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Not Supported
Time Tracking Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Not Supported
Vacation / Leave Tracking Not Supported

Integrations

Clik Service Supported
Google Maps Supported
Google Workspace Not Supported
Microsoft 365 Supported
Microsoft Excel Supported
Okta Not Supported

Integrations

Clik Service Not Supported
Google Maps Not Supported
Google Workspace Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
Okta Supported
Claim Clik Remote and update features and information
Claim Clik Remote and update features and information
Claim RemoteDesk and update features and information
Claim RemoteDesk and update features and information