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About

Join hundreds of retailers that have improved sales conversion rates and increased average dollar sales thanks to Clientbook. A mobile-first solution that personalizes experience between customers and retailers. Studies show that customers spend 3.5-4x more annually and are 33% more likely to become a repeat customer if they have a personalized relationship with their sales associate. Clientbook was built from the ground up to empower sales associates to create those personalized relationships. Imagine someone walking into your store and being able to see exactly who they are, what products they want, and how to get in contact with them once they leave. With Clientbook, sales associates get a 360 degree view of their customers and can reach out when the time is right to close the sale. Save products the customer is interested in and share via text or email with the click of a button.

About

​Red Ant's RetailOS is a clienteling platform designed to enhance omnichannel retail experiences. It offers a suite of applications, including clienteling, assisted sales, omnichannel POS, actionable analytics, and machine learning, all aimed at delivering seamless customer journeys. The Clienteling app provides store associates with comprehensive customer insights, such as purchase history, wish lists, sizing, preferences, and communications, enabling personalized service both in-store and remotely. Assisted Sales equips associates with real-time access to the full product catalog, facilitating informed recommendations and efficient sales processes. Omnichannel POS allows for flexible transactions across various channels, ensuring a consistent checkout experience. Actionable Analytics offers real-time data and insights for effective store management, while SellSmart Machine Learning leverages cognitive technology to transform business operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Client management for retail stores

Audience

Retailers seeking a tool to enhance customer engagement and streamline sales processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None. We are a retail store who started using this software because they were first to the industry.

Cons

  • There were constant problems with their technology but originally they at least tried to work around the issues. Fast forward lots of mistakes with text technology glitches on their side that constantly made our store look bad, we finally left this poorly run company. The head of their technology promised that they would send us our database of customers but instead they sent us another company's list of contacts. When told of their error they refused to send our customer database.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Clientbook
Founded: 2018
United States
www.clientbook.com

Company Information

Red Ant
Founded: 1999
United Kingdom
www.redant.com

Alternatives

Alternatives

Categories

Clienteling Supported
CRM Supported

Categories

Clienteling Supported
Retail Management Supported
Retail POS Systems Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Not Supported
Territory Management Not Supported

Integrations

Music Shop 360 Supported

Integrations

Music Shop 360 Not Supported
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Claim Clientbook and update features and information
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