Clientbook vs. Endear Comparison


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About Join hundreds of retailers that have improved sales conversion rates and increased average dollar sales thanks to Clientbook. A mobile-first solution that personalizes experience between customers and retailers. Studies show that customers spend 3.5-4x more annually and are 33% more likely to become a repeat customer if they have a personalized relationship with their sales associate. Clientbook was built from the ground up to empower sales associates to create those personalized relationships. Imagine someone walking into your store and being able to see exactly who they are, what products they want, and how to get in contact with them once they leave. With Clientbook, sales associates get a 360 degree view of their customers and can reach out when the time is right to close the sale. Save products the customer is interested in and share via text or email with the click of a button.	About Endear is a an AI-powered retail CRM and clienteling platform that puts customer intelligence directly in the hands of brands and their store associates. Deployed across more than 2,000 locations worldwide, the platform consolidates customer data into unified profiles and uses AI to surface actionable outreach recommendations that tell reps who to contact, why now, and with what message. Native support for SMS, email, and WhatsApp means outreach happens without switching tools, and every interaction is automatically tracked and tied to revenue. For retail tech and operations teams, Endear slots into existing workflows and delivers clear attribution data, turning store-level activity into quantifiable pipeline. The platform has contributed to over $1 billion in attributed sales, with the reporting to back it up.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Client management for retail stores	Audience Businesses wanting a solution to increase traffic, streamline customer engagement, and drive sales
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $350/mo For complete pricing information, please visit our website. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros None. We are a retail store who started using this software because they were first to the industry. Cons There were constant problems with their technology but originally they at least tried to work around the issues. Fast forward lots of mistakes with text technology glitches on their side that constantly made our store look bad, we finally left this poorly run company. The head of their technology promised that they would send us our database of customers but instead they sent us another company's list of contacts. When told of their error they refused to send our customer database.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Clientbook Founded: 2018 United States www.clientbook.com	Company Information Endear Founded: 2016 United States endearhq.com
Alternatives Podium	Alternatives Salesfloor
Concierge by Mad Mobile Mad Mobile	Foyer
Salesfloor	Red Ant
Red Ant	Concierge by Mad Mobile Mad Mobile
Mercaux View All	Immerss Live Commerce Immerss View All
Categories Clienteling Supported CRM Supported	Categories Clienteling Supported
Show More Features CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Not Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Not Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Not Supported Territory Management Not Supported
Integrations Alloy Not Supported Attentive Not Supported Emarsys Not Supported Gladly Not Supported Google Cloud BigQuery Not Supported Gorgias Not Supported Heartland Retail Not Supported KWI Unified Commerce Platform Not Supported Klaviyo Not Supported Kustomer Not Supported Lightspeed Retail Not Supported Microsoft Dynamics 365 Not Supported Music Shop 360 Supported NewStore Not Supported ReturnPro Not Supported Shopify Not Supported Shopify Plus Not Supported Vend Not Supported WhatsApp Not Supported Zapier Not Supported Show More Integrations View All 1 Integration	Integrations Alloy Supported Attentive Supported Emarsys Supported Gladly Supported Google Cloud BigQuery Supported Gorgias Supported Heartland Retail Supported KWI Unified Commerce Platform Supported Klaviyo Supported Kustomer Supported Lightspeed Retail Supported Microsoft Dynamics 365 Supported Music Shop 360 Not Supported NewStore Supported ReturnPro Supported Shopify Supported Shopify Plus Supported Vend Supported WhatsApp Supported Zapier Supported Show More Integrations View All 23 Integrations
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