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About

ClientTether’s leading franchise management software was designed and built by franchisors to fundamentally change their system’s ability to scale growth, provide customers with an incredible experience, and to create meaningful engagement to boost retention and bolster their online reputation. It has grown to be the #1 Franchise Software in 2024 and the leading Franchise Sales CRM in the industry. Because we’ve been in our clients’ shoes, we made our franchise platform incredibly easy to use, simple to deploy, and powerful, so they can spend their time running their business and not letting their business run them. We help service businesses and FranDev teams optimize their lead response, sales, quoting, online reputation management, and operations processes through natively integrated automation tools including text, phone, email, chat, and internal communication. This is all tied to a CRM platform designed to support franchising and multi-site service companies with Data.

About

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Franchise Brands searching for unit growth and improved FranDev results

Audience

For mid-size and large enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing varies by customer need
Free Version Not Supported
Free Trial Supported

Pricing

$40 per user per month
Get a personalized quote after a product tour with a Creatio expert
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ClientTether
Founded: 2014
United States
www.clienttether.com/

Company Information

Creatio
Founded: 2014
United States
www.creatio.com/

Alternatives

Alternatives

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monday CRM

monday CRM

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Categories

Construction CRM Supported
Contact Management Supported
CRM Supported
Customer Advocacy Supported
Customer Loyalty Supported
Customer Success Supported
Inside Sales Supported
Lead Capture Supported
Lead Management Supported
Quoting Supported
Real Estate CRM Supported
Sales Supported
Sales Enablement Supported
Sales Engagement Supported

Categories

AI Agents Supported

Creatio provides AI agents within its AI-native no-code platform, enabling organizations to automate decisions and execute tasks across workflows. These agents understand context, analyze data, and perform actions across CRM and operational processes. AI agents support use cases such as lead qualification, next-best-action recommendations, customer engagement, and service automation. They work across marketing, sales, and service to improve productivity and consistency. Built in Creatio Studio, AI agents can be created using natural language and visual tools without coding. With real-time data access, they help organizations reduce manual effort, accelerate decisions, and deliver personalized, data-driven experiences at scale.

App Design Supported

Creatio provides an AI-native no-code app design platform that enables organizations to build enterprise applications and AI agents using natural language and visual tools. With an intuitive UI designer and pre-built components, teams can create responsive interfaces and user experiences without coding. The platform allows users to define data models, automate workflows, and integrate with external systems, ensuring scalable and connected applications. Built-in analytics and dashboards provide real-time insights, while a composable architecture supports rapid development through reusable components and marketplace extensions. Powered by AI, Creatio can generate apps, processes, and UI elements from natural language prompts, while embedded AI agents automate workflows and decision-making. This enables faster development, flexibility, and continuous innovation across the organization.

Automotive CRM Supported

Creatio provides an automotive CRM platform built on its AI-native no-code architecture, enabling automotive companies to manage customer relationships and automate processes across sales, service, and dealer networks. The platform supports the full lifecycle from lead capture and vehicle sales to after-sales service and customer retention. Creatio allows organizations to automate workflows such as lead management, test drive scheduling, dealer coordination, service requests, and customer communication, while maintaining a 360-degree view of customers and vehicles. Integration capabilities support dealer management systems (DMS), marketing tools, and external data sources. At its core are AI agents that analyze customer and vehicle data, recommend next-best actions, prioritize leads, and automate follow-ups and service interactions. With real-time analytics and no-code tools, teams can quickly adapt processes, improve sales and service efficiency.

Creatio provides a business process automation platform powered by Creatio Studio, its AI-native no-code environment for designing and automating workflows. With visual tools, organizations can model, execute, and optimize end-to-end processes without coding. The platform enables teams to build workflows, manage data, and integrate with external systems in a unified environment. Built-in analytics and dashboards provide real-time visibility into performance and efficiency. At its core are AI agents that can generate workflows from natural language, analyze data, recommend next-best actions, and execute tasks across processes. This helps organizations reduce manual effort, adapt quickly, and improve efficiency while accelerating time-to-value.

Creatio provides a business process management platform powered by Creatio Studio, its AI-native no-code environment for designing and automating workflows. With visual tools, organizations can model, execute, and optimize end-to-end processes without coding. The platform enables teams to build workflows, manage data, and integrate with external systems in a unified environment. Built-in analytics and dashboards provide real-time visibility into performance and efficiency. At its core are AI agents that can generate workflows from natural language, analyze data, recommend next-best actions, and execute tasks across processes. This helps organizations reduce manual effort, adapt quickly, and improve efficiency while accelerating time-to-value.

Construction CRM Supported

Creatio provides a construction CRM platform built on its AI-native no-code architecture, enabling construction and engineering companies to manage projects, clients, and sales processes within a single system. The platform supports the full lifecycle from lead generation and bidding to project delivery and post-project service, ensuring seamless coordination across teams and stakeholders. At the core are AI agents that analyze project and customer data, prioritize opportunities, recommend next-best actions, and automate routine workflows such as bid management, document handling, and stakeholder communication. These agents help teams improve decision-making, reduce manual effort, and accelerate project cycles. Creatio enables organizations to streamline processes like pipeline management, contract and document management, partner collaboration, and service requests, while maintaining full visibility through real-time dashboards and analytics.

CRM Supported

Creatio provides an AI CRM platform built on its no-code and agentic AI architecture, enabling organizations to manage customer relationships and automate workflows across marketing, sales, and service. The platform delivers a unified 360-degree view of customers, interactions, and data within a single system. Creatio supports the full customer lifecycle from lead generation and sales pipeline management to service and retention, while enabling seamless omnichannel engagement. With no-code tools, teams can easily customize processes, build applications, and adapt workflows without heavy IT involvement. At its core are AI agents that analyze customer data, recommend next-best actions, and automate tasks across the customer journey. Combined with real-time analytics and dashboards, Creatio helps organizations improve efficiency, enhance customer experience, and drive data-driven growth at scale.

Debt Collection Supported

Creatio provides an AI-native debt collection and recovery solution built on its no-code CRM and workflow automation platform, enabling financial institutions and collection teams to automate and optimize end-to-end debt recovery processes. The platform supports full lifecycle management—from debtor data and segmentation to communication, negotiation, and resolution—within a unified system. With Creatio, organizations can automate key collection activities such as payment reminders, case escalation, and document management, while maintaining a centralized database of debtor profiles, payment history, and communication logs. Multi-channel communication tools (phone, email, messengers, and social channels) enable consistent and efficient engagement with debtors. The platform supports collections as part of broader financial services automation, including delinquency and risk management, and many more.

Demand Generation Supported

Creatio Marketing is an AI-native marketing automation platform built on Creatio’s no-code and agentic AI architecture. It enables organizations to plan, execute, and optimize end-to-end marketing campaigns while managing the full customer journey in a unified system. At its core are AI agents that analyze customer data, segment audiences, personalize content, and recommend next-best actions across channels. These agents can automate campaign execution, lead nurturing, and engagement strategies, helping teams increase conversion rates and improve marketing ROI. The platform supports multi-channel marketing, including email, digital campaigns, and event management, with real-time analytics and performance tracking. Using no-code tools, teams can quickly design workflows, launch campaigns, and adapt strategies, delivering personalized, data-driven experiences at scale.

Financial CRM Supported

Creatio provides a Financial Services CRM platform built on its AI-native no-code architecture, designed to automate customer-facing and operational processes for banks, insurance companies, and other financial institutions. The platform unifies customer data, sales, marketing, and service workflows in a single system, enabling organizations to manage the entire customer lifecycle—from onboarding and KYC to relationship management and service delivery. With Creatio, financial organizations can streamline processes such as lead and opportunity management, customer onboarding, loan and policy management, and case handling, while ensuring compliance with regulatory requirements. The platform offers real-time visibility into customer interactions, performance analytics, and personalized engagement across channels.

Health Insurance Supported

Creatio provides an insurance CRM platform built on its AI-native no-code architecture, enabling insurers to manage customer relationships and automate core processes across policy lifecycle stages. The platform supports end-to-end workflows from lead management and underwriting to policy administration, claims handling, and customer service within a unified system. Creatio allows organizations to automate key processes such as onboarding, policy issuance, renewals, and claims management, while maintaining a 360-degree view of customers, policies, and interactions. It supports compliance requirements and integrates with core insurance systems and external data sources. At its core are AI agents that analyze customer and policy data, assess risk signals, recommend next-best actions, and automate routine tasks. With real-time analytics and no-code tools, insurers can quickly adapt workflows, improve operational efficiency, and deliver personalized, data-driven insurance experiences

Healthcare CRM Supported

Creatio provides a healthcare CRM platform built on its AI-native no-code architecture, enabling healthcare organizations to manage patient relationships and automate clinical and operational workflows within a single system. The platform centralizes patient data, interactions, and care processes, supporting improved coordination and personalized engagement across the patient journey. Creatio enables automation of key healthcare workflows such as patient onboarding, appointment management, communication, and care coordination, while maintaining a 360-degree view of patient data and interactions. It supports integration with critical systems like EHRs, billing platforms, and patient portals, ensuring seamless data exchange and compliance with industry regulations, including HIPAA. At the core of the platform are AI agents that analyze patient and operational data, provide predictive insights, recommend next-best actions, and automate routine processes.

Hotel CRM Supported
Inside Sales Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Creatio provides an insurance CRM platform built on its AI-native no-code architecture, enabling insurers to manage customer relationships and automate core processes across policy lifecycle stages. The platform supports end-to-end workflows from lead management and underwriting to policy administration, claims handling, and customer service within a unified system. Creatio allows organizations to automate key processes such as onboarding, policy issuance, renewals, and claims management, while maintaining a 360-degree view of customers, policies, and interactions. It supports compliance requirements and integrates with core insurance systems and external data sources. At its core are AI agents that analyze customer and policy data, assess risk signals, recommend next-best actions, and automate routine tasks. With real-time analytics and no-code tools, insurers can quickly adapt workflows, improve operational efficiency, and deliver personalized, data-driven insurance experiences

Insurance CRM Supported

Creatio provides an insurance CRM platform built on its AI-native no-code architecture, enabling insurers to manage customer relationships and automate core processes across policy lifecycle stages. The platform supports end-to-end workflows from lead management and underwriting to policy administration, claims handling, and customer service within a unified system. Creatio allows organizations to automate key processes such as onboarding, policy issuance, renewals, and claims management, while maintaining a 360-degree view of customers, policies, and interactions. It supports compliance requirements and integrates with core insurance systems and external data sources. At its core are AI agents that analyze customer and policy data, assess risk signals, recommend next-best actions, and automate routine tasks. With real-time analytics and no-code tools, insurers can quickly adapt workflows, improve operational efficiency, and deliver personalized, data-driven insurance experiences

Lead Management Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Lead Scoring Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Legal CRM Supported
Real Estate CRM Supported

Creatio provides a real estate CRM platform built on its AI-native no-code architecture, enabling companies to manage property listings, client relationships, and transactions in one system. It supports the full lifecycle from lead generation and property matching to deal closure and post-sale service. The platform automates processes such as lead capture, communication, scheduling, and contract management, while maintaining a 360-degree view of clients and interactions. Integrations with MLS and external tools ensure a unified workflow. At its core are AI agents that analyze customer data, recommend properties, prioritize leads, and automate follow-ups. With analytics and no-code tools, teams can quickly adapt processes, improve conversion rates, and deliver personalized, data-driven real estate experiences at scale.

Creatio provides a real estate CRM platform built on its AI-native no-code architecture, enabling companies to manage property listings, client relationships, and transactions in one system. It supports the full lifecycle from lead generation and property matching to deal closure and post-sale service. The platform automates processes such as lead capture, communication, scheduling, and contract management, while maintaining a 360-degree view of clients and interactions. Integrations with MLS and external tools ensure a unified workflow. At its core are AI agents that analyze customer data, recommend properties, prioritize leads, and automate follow-ups. With analytics and no-code tools, teams can quickly adapt processes, improve conversion rates, and deliver personalized, data-driven real estate experiences at scale.

Creatio provides a retail CRM platform built on its AI-native no-code architecture, enabling retailers to manage customer relationships and automate workflows across marketing, sales, and service. The platform supports the full customer lifecycle from acquisition and engagement to purchase and loyalty—within a unified system. Creatio allows retailers to orchestrate omnichannel experiences, manage campaigns, track customer behavior, and personalize offers based on real-time data. It integrates with eCommerce platforms, POS systems, and external data sources, ensuring a 360-degree view of customers across all touchpoints. At its core are AI agents that analyze customer data, predict preferences, recommend next-best actions, and automate engagement across channels. With built-in analytics and no-code tools, retailers can quickly adapt workflows, improve conversion and retention rates, and deliver personalized, data-driven shopping experiences at scale.

Sales Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Sales Acceleration Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Sales Analytics Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Sales Enablement Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Sales Tracking Supported

Creatio Sales is an AI CRM platform for sales automation built on Creatio’s no-code and agentic AI architecture. It enables organizations to manage the full sales cycle from lead and opportunity management to forecasting and deal closure within a unified system. At its core are AI agents that analyze customer data, prioritize leads, recommend next-best actions, and automate routine tasks across the pipeline. This helps teams increase productivity, accelerate deal cycles, and improve win rates with real-time insights and guided selling. The platform supports end-to-end workflows, including account and contact management, pipeline tracking, quotes, and collaboration. With built-in analytics and no-code tools, teams can quickly adapt processes and scale operations, delivering efficient, data-driven, and customer-centric sales experiences.

Social CRM Supported

Creatio provides an AI-native CRM platform built on its no-code and agentic AI architecture, enabling organizations to manage customer relationships and automate workflows across marketing, sales, and service. The platform delivers a unified 360-degree view of customers, interactions, and data within a single system. Creatio supports the full customer lifecycle from lead generation and sales pipeline management to service and retention, while enabling seamless omnichannel engagement. With no-code tools, teams can easily customize processes, build applications, and adapt workflows without heavy IT involvement. At its core are AI agents that analyze customer data, recommend next-best actions, and automate tasks across the customer journey. Combined with real-time analytics and dashboards, Creatio helps organizations improve efficiency, enhance customer experience, and drive data-driven growth at scale.

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Not Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Not Supported
Performance Management Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Not Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Supported
Segmentation Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Not Supported
Training Management Not Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Supported
Referral Tracking Supported
Sales Forecasting Supported
Territory Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Customer Advocacy Features

Advocate Management Not Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Not Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Not Supported
Social Engagement Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Not Supported

Customer Reference Management Features

Nomination Tracking Supported
Program Notices Not Supported
Reference Usage Tracking Supported
Reward Distribution Not Supported
Search Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Direct Mail Automation Features

A/B Testing Not Supported
Analytics/Reporting Supported
Campaign Management Supported
Data Import/Export Supported
Delivery Tracking Not Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Supported
Mailing Services Integration Supported
Pre-made Templates Supported
Printing Services Integration Supported
Response Alerts Supported

Franchise Management Features

Appointment Scheduling Supported
Automatic Re-ordering Not Supported
Commission Management Supported
Construction Tracker Supported
Contract Management & Signature Supported
CRM Supported
Franchise Intranet Not Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Supported
Onboarding Supported
Online Store Not Supported
Reputation Management Supported
Website Manager Not Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Proposal Management Features

Automatic Formatting Supported
Calendar Management Supported
Collaboration Supported
Contact Management Supported
Content Repository Supported
Document Management Supported
Electronic Signature Supported
Knowledge Library Not Supported
Pipeline Management Supported
Requirements Management Supported
Revision Management Supported
RFP Management Not Supported
Task Management Supported
Templates Supported
Version Control Supported

Quoting Features

Automated Quoting Not Supported
Catalog Management Supported
Client Portal Not Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Sales Engagement Features

Call Scripts / Call Steps Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Supported
Sales / Voice Dialer Supported
Sales Automation Supported
Search Supported
Task Management Supported
Templates Supported
Workflow Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Supported
Performance Management Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Supported
Training Management Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Supported
Commission Management Supported
Contact Management Supported
Contract Management Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Supported
Referral Tracking Supported
Sales Forecasting Supported
Territory Management Supported

App Design Features

Change Management Supported
Collaboration Supported
Design Templates Supported
Drag & Drop Supported
Feature Library Supported
Prototyping Supported
Testing Management Supported
Visual Interface Supported

Automotive CRM Features

Call Logging Supported
Contact Management Supported
Customer Support Supported
Inventory Management Supported
Lease Management Supported
List Management Supported
Marketing Automation Supported
Product Catalog Supported
Quotes / Proposals Supported
Service Department Management Supported
Showroom Management Supported
Territory Management Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Financial CRM Features

Account Alerts Supported
Asset Management Supported
Expense Tracking Supported
Household Tracking Supported
Influence Tracking Supported
Lead Management Supported
Marketing Management Supported
Relationship Tracking Supported
Team Assignments Supported
Territory Management Supported

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Supported
Patient Communications Supported
Patient Management Supported
Physician Management Supported
Predictive Analytics Supported

Insurance Claims Management Features

Claims tracking Supported
CRM Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Supported
Fraud management Supported
Reporting Supported

Low-Code Development Features

AI-Assisted Development Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

No-Code Development Features

AI-Assisted Development Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

Sales Acceleration Features

Campaign Management Supported
CPQ Supported
Dialer Supported
Email Sequencing Supported
Email Templates Supported
Email Tracking Supported
List Building Supported
Meeting Scheduler Supported
Predictive Analytics Supported
Reporting Supported
Sales Gamification Supported
Sales Intelligence Supported
Sales Workflow Management Supported

Sales Analytics Features

Collaboration Tools Supported
Dashboards Supported
Forecasting Analytics Supported
Ideal Customer Profile (ICP) Supported
Lead Analytics Supported
Pipeline Management Supported
Predictive Forecasting Supported
Predictive Lead Scoring Supported
Sales Intelligence Reporting Supported

Sales Tracking Features

Activity Dashboard Supported
Alerts / Notifications Supported
Appointment Scheduling Supported
Call Logging Supported
Comments / Notes Supported
Custom Reports Supported
Document Management Supported
Email Templates Supported
Interaction Tracking Supported
Lead Management Supported
Lead Scoring Supported
Pipeline Management Supported
Reporting / Analytics Supported
Task Management Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Supported
Lead Capture Supported
Lead Nurturing Supported
Live Chat Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Supported

Integrations

Gmail Supported
Google Calendar Supported
Microsoft Outlook Supported
Asterisk Not Supported
Google Contacts Not Supported
HintEd Not Supported
Kixie PowerCall & SMS Not Supported
Kleene Not Supported
Microsoft Excel Not Supported
Pentaho Not Supported
SendJim Supported
ServiceBridge Supported
StarfishETL Not Supported
TCS ADD Not Supported
TCS TAP Not Supported
Tableau Not Supported
Voxloud Not Supported
Voyced Not Supported
X (Twitter) Not Supported
Zapier Supported

Integrations

Gmail Supported
Google Calendar Supported
Microsoft Outlook Supported
Asterisk Supported
Google Contacts Supported
HintEd Supported
Kixie PowerCall & SMS Supported
Kleene Supported
Microsoft Excel Supported
Pentaho Supported
SendJim Not Supported
ServiceBridge Not Supported
StarfishETL Supported
TCS ADD Supported
TCS TAP Supported
Tableau Supported
Voxloud Supported
Voyced Supported
X (Twitter) Supported
Zapier Not Supported
Claim ClientTether and update features and information
Claim ClientTether and update features and information