ClientAccessWeb

ClientAccessWeb

Applied Innovation
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About

ClientAccessWeb, Applied Innovation’s flagship software solution gives your agency the tools to control time and expenses. Streamline your business by automating workflow between agency and clients. Hosted in our private cloud, communicate with your clients via secure messaging, receive new account placements with customizable templates or bulk upload. Provide your clients with interactive account inquiry screens and on-demand reporting tools. Allow your clients to manage themselves. Default and custom reporting options available. Create custom reports specific to your clients’ needs that they can run on-demand. Data rich reports can be converted to statistical reporting instantly. Drill down on a statistic to access that specific data. Reporting is fast and flexible, easier and faster than pulling data from your collection software. Whatever your client requirements, you or they can create and save a report for later use. Save your time. Save your clients time.

About

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Agency businesses seeking for tools to control time and expenses, automate workflow between agency and clients

Audience

Companies seeking a debt collection and field service agency solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$210 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

Cons

  • The support is almost non existent, even to help with major glitches that impact the usability of the product.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Applied Innovation
Founded: 2001
United States
www.appliedinnovationinc.com/clientaccessweb/

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Alternatives

P.A.C.S.

P.A.C.S.

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SymPro Debt Management

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Categories

Debt Collection Supported

Categories

Debt Collection Features

Agency Management Supported
Auto Dialer Not Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Integrations

Debtmaster Supported
Ezidebit Not Supported

Integrations

Debtmaster Not Supported
Ezidebit Supported
Claim ClientAccessWeb and update features and information
Claim ClientAccessWeb and update features and information
Claim DebtCol and update features and information
Claim DebtCol and update features and information