Audience

Companies seeking a debt collection and field service agency solution

About DebtCol

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

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Pricing

Starting Price:
$210 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews for DebtCol Write a Review

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Videos and Screen Captures

Play Video DebtCol Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

DebtCol Frequently Asked Questions

Q: What kinds of users and organization types does DebtCol work with?
DebtCol works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DebtCol support in their product?
DebtCol supports these languages: English.
Q: What kind of support options does DebtCol offer?
DebtCol offers support via phone support and online.
Q: What other applications or services does DebtCol integrate with?
DebtCol integrates with: Ezidebit.
Q: What type of training does DebtCol provide?
DebtCol provides training in the form of documentation, live online, webinars, and in person.
Q: How much does DebtCol cost?
Pricing for DebtCol starts at $210 per month.

DebtCol Product Features

Billing and Invoicing

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Multi-Currency Supported
Online Payments Supported
Payment Processing Supported
Recurring/Subscription Billing Supported
Tax Calculator Supported
Mobile Payments Not Supported
Online Invoicing Not Supported
Project Billing Not Supported
Service Ticket Billing Not Supported

Debt Collection

Agency Management Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
Auto Dialer Not Supported
Credit Bureau Reporting Not Supported

DebtCol Verified User Reviews

Write a Review
  • Gary B.
    Operations Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 2 out of 5 stars
    Features 2 out of 5 stars
    Pricing 3 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "No Backend Support"

    1 out of 5 stars Posted 2024-01-30

    Pros: None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

    Cons: The support is almost non existent, even to help with major glitches that impact the usability of the product.

    Overall: If you can find any other credible product use it instead. Our team have used other software previously and we will be going back to tried and trusted options when our licence expires. The effort to set everything up again will be well worth it.

    Read More...
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