Audience

Companies seeking a debt collection and field service agency solution

About DebtCol

DebtCol is a sophisticated software system that caters to both boutique agencies and larger enterprise organizations, remaining scalable as your organization grows. Manage the collection of debts on behalf of your clients through intelligent predictive logic. Manage the collection of purchased debt using intelligent automated compliance tools. DebtCol provides data encryption at rest and during transit to ensure your data remains secure. Multi-Factor Authentication (MFA) is available for client and agent portals. Secure datacentre facility equipped with the latest security including biometrics, CCTV and onsite security guards. Try our system and see how it can help you to collect debts more effectively. Send us your details and our sales representative will arrange a free demonstration. Manage small to enterprise volumes of assignments efficiently and seamlessly.

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Pricing

Starting Price:
$210 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

DebtCol
Founded: 1999
Australia
www.debtcol.com.au

Videos and Screen Captures

Play Video DebtCol Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

DebtCol Frequently Asked Questions

Q: What kinds of users and organization types does DebtCol work with?
Q: What languages does DebtCol support in their product?
Q: What kind of support options does DebtCol offer?
Q: What other applications or services does DebtCol integrate with?
Q: What type of training does DebtCol provide?
Q: How much does DebtCol cost?

DebtCol Product Features

Billing and Invoicing

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Multi-Currency Supported
Online Payments Supported
Payment Processing Supported
Recurring/Subscription Billing Supported
Tax Calculator Supported
Mobile Payments Not Supported
Online Invoicing Not Supported
Project Billing Not Supported
Service Ticket Billing Not Supported

Debt Collection

Agency Management Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
Auto Dialer Not Supported
Credit Bureau Reporting Not Supported

DebtCol Verified User Reviews

Write a Review
  • Gary B.
    Operations Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "No Backend Support"

    Posted 2024-01-30

    Pros: None really. It does the basics ok but is very slow. The ability to load debts and create comms is fine. At least it is better than Excel.

    Cons: The support is almost non existent, even to help with major glitches that impact the usability of the product.

    Overall: If you can find any other credible product use it instead. Our team have used other software previously and we will be going back to tried and trusted options when our licence expires. The effort to set everything up again will be well worth it.

    Read More...
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