K-Now

K-Now

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About

Digital Adoption and User Training in One Solution. ClickLearn is a Digital Adoption Platform, which captures work processes in enterprise software. The platform auto-produces learning content in 7 formats and 45 languages, creates a customizable e-learning portal and keeps documentation current with automatic updates. The unique recording technology behind ClickLearn saves time and ensures that users are successfully onboarded into your business software by automating the process of creating training material and documentation. When processes are recorded using ClickLearn, with a single click customers can produce step-by-step instructions, virtual assistance, e-learning, and interactive process videos in more than 45 languages. And with each software release, customers can automatically update their content including screenshots with a click of a button. It is easy to get started, with no complexity and no infrastructure is required.

About

K-Now Digital Adoption Platform. Accelerates the uptake and improves the daily performance of users on your business applications. User Performance Empowered. Every day hundreds of thousands of users around the world perform on their mission-critical applications thanks to K-Studio. Knowmore, French pioneer of Digital Adoption. Knowmore Software Suite. Accelerates Getting Started and Improves Daily Performance for Nearly One Million Users, on web and mobile applications for public service and large companies in 20 countries, by merging learning and use. K-Now Multi-lingual digital adoption platform. With K-Now, advise and guide your users directly over your applications K-Now is an innovative medium designed to broadcast information when it is most valuable: when the user needs it! At Knowmore, we like to compare K-Now to a GPS: Like it, K-Now dispalys concise and relevant information in relation to the user's location.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Organizations and individuals in search of a solution to capture complicated work processes and produce learning materials

Audience

Users searching for a tool that provides them with concise, relevant information, at exactly the moment it is needed

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ClickLearn
Founded: 2009
Denmark
www.clicklearn.com

Company Information

Knowmore
Founded: 2001
France
www.knowmore365.com/solutions/k-now/

Alternatives

Alternatives

Tango

Tango

Tango.ai
FlowShare

FlowShare

miraminds GmbH

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Not Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Not Supported
Multiple Formats Support Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Not Supported
Webhooks Supported
WYSIWIG Editor Supported

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Supported
Dynamic Tags Not Supported
Employee Feedback Supported
Guide Approval Workflows Not Supported
Media Editor Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Supported
SSO (SAML) Supported
Translations Supported
User Management Supported
Version Control Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Not Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Not Supported
Employee Handbook Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Integrations

Acumatica Cloud ERP Supported
Dynamics 365 Customer Service Supported
IFS Supported
IFS Cloud Supported
IFS Customer Engagement Supported
IFS Ultimo Supported
JD Edwards EnterpriseOne Supported
MYOB Acumatica Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft Power Platform Supported
Microsoft Word Supported
Oracle APEX Supported
Oracle Cloud Infrastructure Supported
SAP BPC Supported
SAP Cloud Platform Supported
SAP NetWeaver Supported
Salesforce Supported
Salesforce Agentforce Supported

Integrations

Acumatica Cloud ERP Not Supported
Dynamics 365 Customer Service Not Supported
IFS Not Supported
IFS Cloud Not Supported
IFS Customer Engagement Not Supported
IFS Ultimo Not Supported
JD Edwards EnterpriseOne Not Supported
MYOB Acumatica Not Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft Power Platform Not Supported
Microsoft Word Not Supported
Oracle APEX Not Supported
Oracle Cloud Infrastructure Not Supported
SAP BPC Not Supported
SAP Cloud Platform Not Supported
SAP NetWeaver Not Supported
Salesforce Not Supported
Salesforce Agentforce Not Supported
Claim K-Now and update features and information
Claim K-Now and update features and information