ClickHelp

ClickHelp

5.0 out of 5 stars
Writerside

Writerside

JetBrains
ClickHelp Writerside

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ClickHelp:

About

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode * Single-sourcing and content reuse * Simple customization * In-depth analytics and reporting * Readability scores and metrics * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem for multi-language documentation * RTL language support * Audit trail and IP Allowlist * 2FA * MCP server * Multi-site setup Integrations: Zapier, Google Analytics, Google Search Consol
Writerside:

About

The most powerful development environment, now adapted for writing documentation. Use a single authoring environment, eliminating the need for a wide array of tools. With the built-in Git UI, an integrated build tool, automated tests, and a ready-to-use and customizable layout, you can focus on what matters most, your content. You can now combine the advantages of Markdown with those of semantic markup. Stick to one format, or enrich markdown with semantic attributes and elements, Mermaid diagrams, and LaTeX math formulas. Ensure documentation quality and integrity with 100+ on-the-fly inspections in the editor as well as tests in live preview and during build. The preview shows the docs exactly as your readers will see them. Preview a single page in the IDE, or open the entire help website in your browser without running the build. Reuse anything, from smaller content chunks to entire topics or sections of your TOC.
ClickHelp:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Writerside:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ClickHelp:

Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation
Writerside:

Audience

Developers in need of a tool to write, test, build, and publish API references and SDK docs
ClickHelp:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Writerside:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ClickHelp:

API

Offers API Not Supported
Writerside:

API

Offers API Supported
ClickHelp:

Screenshots and Videos

Writerside:

Screenshots and Videos

ClickHelp:

Pricing

$194/month
3 pricing levels for different needs
Free Version Not Supported
Free Trial Supported
Writerside:

Pricing

Free
Free Version Supported
Free Trial Not Supported
ClickHelp:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Writerside:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ClickHelp:

Pros & Cons from Real Users

Pros

  • ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process. Their support team is great!

Cons

  • If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.
ClickHelp:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Writerside:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ClickHelp:

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com
Writerside:

Company Information

JetBrains
Founded: 2000
Czech Republic
www.jetbrains.com/writerside/
ClickHelp:

Alternatives

Writerside:

Alternatives

ClickHelp:
Writerside:
Markd.ly

Markd.ly

Bravely Studios
ClickHelp:
Document360

Document360

Kovai
4.9 out of 5 stars
Writerside:
ClickHelp:
Writerside:
ClickHelp:
Writerside:
Document360

Document360

Kovai
4.9 out of 5 stars
ClickHelp:

Categories

Writerside:

Categories

ClickHelp:

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Not Supported
Collaboration Tools Supported
Docs Web Hosting Supported
Feedback Capture Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Supported
Multi-Format Output Supported
Offline Editing Not Supported
Preview Output Supported
Screenshot Tool Not Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported
ClickHelp:

Integrations

Amazon Q Developer Not Supported
Amazon Web Services (AWS) Not Supported
CSV Editor Not Supported
Cody Not Supported
DeepL Supported
Devin Desktop Not Supported
Firebender Not Supported
Google Translate Supported
JetBrains AI Assistant Not Supported
Latta Not Supported
Markdown Not Supported
Microsoft Azure Supported
Mistral Code Not Supported
Netlify Not Supported
OpenAPIHub Supported
Salesforce Supported
Supermaven Not Supported
YouTube Supported
Zapier Supported
Zendesk Supported
Writerside:

Integrations

Amazon Q Developer Supported
Amazon Web Services (AWS) Supported
CSV Editor Supported
Cody Supported
DeepL Not Supported
Devin Desktop Supported
Firebender Supported
Google Translate Not Supported
JetBrains AI Assistant Supported
Latta Supported
Markdown Supported
Microsoft Azure Not Supported
Mistral Code Supported
Netlify Supported
OpenAPIHub Not Supported
Salesforce Not Supported
Supermaven Supported
YouTube Not Supported
Zapier Not Supported
Zendesk Not Supported
ClickHelp:
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Claim ClickHelp and update features and information
Writerside:
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Claim Writerside and update features and information